The Most Fun Between I Will and I Do Starts Here
Michelle
OWNER
AWARD WINNER (5X)
Thanks to recommendations from couples on The Knot
Located in Toledo, OH, Belle Amour Bridal is a wedding boutique specializing in beautiful, unique gowns that cater to all tastes and styles. The boutique opened its doors in 2012, led by owner and fashion enthusiast Michelle McCaulla. Nearly-weds are invited into the heart of the showroom to explore an endless array of tulle, lace, and silk dresses for their special occasion.
After studying fashion merchandising and design in college, owner Michelle McCaulla developed a passion for wedding style and envisioned opening a boutique. Michelle cherishes every opportunity to help a couple find their dream dress, from the initial consultation to the big yes-to-the-dress moment. The boutique strives to create a memorable and relaxed experience for every client who walks through the door.
Belle Amour Bridal offers an impressive collection of over 200 gowns ready-to-order and over 100 handpicked dresses available to take home on the same day. Couples can peruse a selection of gowns to suit their taste and budget. Additional services include professional dry cleaning, accessories to complete the ensemble, and other formal garments.
Woman-owned Business
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Details
Accessories
Cover Ups
Jackets
Hair Accessories
Flower Crowns
Headbands
Pins, Combs & Clips
Tiaras
Sashes & Belts
Veils
Dresses
Bridesmaid Dresses
Flower Girl Dresses
Mother of the Bride Dresses
Wedding Dresses
Fashion Services
Bridal Stylists
Dry Cleaning & Preservation
Group Discounts
Plus Size Available
Private Appointments Available
Gown Collections
Awards and Affiliations
Any questions?
Meet the team
Michelle
Owner
I opened Belle Amour September of 2012, and just celebrated 9 years in business! It’s been everything and more than I ever imagined. The incredible growth we have experienced these past 9 years is amazing, yet we are still able to maintain being small and intimate with our past, present and future brides. I love being hands on and meeting all who walk through our doors to find the gown of their dreams.
I have the most loving, caring and dedicated team of women working beside me, they inspire me to do better both personally and professionally every day.
Belle Amour is a dream come true!
Availability
Reviews
4.9
out of 5.0245 reviews
Your trust is our goal. Our community relies on honest reviews to help you make those big decisions with ease.
Review Summary
This AI-generated summary is a snapshot of this vendor's ratings and feedback.
Belle Amour is highly recommended by multiple reviewers for providing exceptional service in finding wedding dresses. Reviewers praised the stylists like Sam, Natalie, and Ann for being attentive, helpful, and listening to their preferences. The selection of gowns was diverse and beautiful, accommodating various styles and budgets. The welcoming atmosphere, personalized experience, and comfortable environment at Belle Amour made the dress shopping experience enjoyable and memorable for many brides-to-be, ultimately leading them to say "yes" to their dream dresses.- Top reviews
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Calista M
5.0
12/19/2024
Had an amazing experience with Sam at Belle Amour finding my dress in December of 2023. She did a great job of figuring out what I wanted and she was so kind the whole time. She really made the experience enjoyable even though I was so stressed about finding a dress I felt good in. She was so encouraging the whole time and made me feel good in every dress. The dress I chose came on time and was so beautiful. I couldn’t imagine getting married in a different dress. Would 100% recommend Belle Amour to anyone!
Autumn R
5.0
11/09/2024
Brianna was amazing to work with! She pulled the PERFECT dress for me! I was able to say yes to the dress all because of her.
Any questions?
John B
3.0
3/23/2024
Great
Chelsea G
5.0
2/06/2024
I loved my experience! Everyone was very inviting and made me feel so beautiful! My stylist Sam was the best!, she made my whole experience very personal from the very beginning. She was very thorough with every dress I tried on to make sure she understood my style and what I wanted and could help me find my prefect dress. I couldn’t have asked for a better experience or stylist to help me!
Kayla W
5.0
1/12/2024
I absolutely loved Belle Amour! I went to an earlier appointment at a local "chain" dress shop and I found a dress that I really liked but I wanted to try something else that was a little different. At Belle Amour, I was able to look on the rack at dresses while I was waiting for my appointment time. I picked one out that was totally not the style that I was thinking but I wanted to give it a try! Sam was my stylist and she was so helpful and kind! As soon as I put on the dress I knew it was the one! She had me try on some similar dresses and some in the style that I thought I wanted, but I kept going back to the first one. Such a great experience and I will forever be happy we chose to come have this experience! Sam made the experience so fun and I am so happy I said yes to the dress!
Jordyn B
5.0
9/11/2023
I had the best experience getting my wedding dress here! Ann was so helpful and the selection of dresses was amazing!! They had so many beautiful gowns it was almost hard to pick just one, but Ann was so patient with me as I tried on multiple dresses. She made sure to stay within my budget, gave me gorgeous suggestions, assisted me in figuring out what dress type looked best on me, and helped me feel so confident in the dress I choose! I couldn’t recommend her or Belle Amour Bridal enough!!
Jennifer A
5.0
5/07/2023
I can’t say enough good things about my experience at Belle Amour. My stylist, Samantha, was so helpful and an absolute dream to work with!
Stephanie F
5.0
2/07/2023
I’m seriously SO HAPPY we decided to come look at Belle Amour. We went to an earlier appointment at a local “chain” dress shop and I honestly thought that I found my dress there. But something in me kept telling me to go to belle amour. And I’m so happy we did. I had Sam as my consultant and she was so helpful. I told her kinda what I wanted and she went from there. I was loving the options she was showing me but wasn’t feeling that feeling everyone was talking about. Then I showed her some more pictures and she said she had the perfect one. And oh boy did she. I put on the dress and I just was happy. Then I went out and showed my mom and MIL and instantly knew from their reactions that this was “the one.” Such a great experience and I will forever be happy we chose to come have this experience!
Kasie R
5.0
2/05/2023
I had the best experience I could have asked for at Belle Amour Bridal today! Sam was so kind and made me feel extremely comfortable and knew exactly what I was looking for! I found my dream dress and I couldn’t be more excited!
Emily C
5.0
2/04/2023
Loved this shop!!!! Had the best time with Anne and she was so sweet and knowledgeable. Wouldn’t have wanted to trust anyone else!!
Calli S
5.0
1/29/2023
Brianna was the best! She was so helpful and made me feel so comfortable in every dress I tried on. She was extremely patient with me and the different options I tried on! Couldn’t recommend this place enough! ❤️
Megan M
5.0
1/29/2023
I had a wonderful experience at belle amour! My consultant was Sam and she listened to everything I had visioned and every dress she picked got me closer and closer to my perfect dress. I said yes to the dress on my first visit and would recommend this bridal shop to anyone!
Frosina T
5.0
1/28/2023
I found out about belle amour bridal via social media. I made an appointment and Natalie gave me a call a day before my appointment and we talked about my expectations, wishes and etc. She wanted to get to know me and actually took her time and asked the right questions.
The day of my appointment she did her best, I felt so welcomed and understood. We didn’t waste no time and I found my dream dress. She was exceptional. Then after my purchase I got the sweetest card from them.
I really recommend this bridal shop.
I am not a person that writes reviews but I had to write this one.
Future brides go make your appointment, you will thank me later
Breanna H
5.0
1/25/2023
The dress selection is amazing! Brianna worked with me and it was like she knew me better than I did! Overall fantastic experience!
Megan B
5.0
1/22/2023
My first and only time trying on wedding dresses at Belle Amour was an experience to remember. Patty made trying on dresses so fun and the one thing I loved most is she made me feel so comfortable and she was so honest with me. I will recommend any bride to shop here for their wedding dress. I cannot wait for my big day and I cannot thank Patty enough for her amazing help!
Jolyssa T
5.0
1/15/2023
When I tell you that I felt like Absolute royalty, I mean it. From the very first moment I stepped in those doors, I felt like I was a "queen". The ENTIRE Belle amour staff LOVE what they do, and they want you to find your dream dress. I never once felt like I was being pressured into the sale of a dress. The gown selection was insane from one spectrum to another with something for every budget, style, & body type of a bride. My stylist was Natalie who had a heart of Gold and was an absolute angel 💖 we also had help from Levi who was so sweet and kind! (WE LOVE TO SEE MEN IN THE BRIDAL INDUSTRY!!). They were all so welcoming to me bringing my 7 month old daughter with me. In an atmosphere that usually babies/ Children wouldn't be aloud/welcomed.) ill be recommending this shop to any AND everyone. Thank you Belle Amour for helping me for my DREAM day!
Kelsey A
5.0
12/19/2022
I did a lot of looking online to see what options I had at each location in the area. When I spoke with Michelle, she was very friendly and informative regarding their stock options. I loved a specific designer and styles, and Michelle informed me they could do a loaner agreement with the designer they are contracted with to pull some of the specific dresses (since they did not have those in-store yet). When I went in, I was greeted by everyone (including the store pup Stella) in such a warm manner. I was blown away by the ease Sam provided for me. There was no pressure, and I was able to take puppy pet breaks in between dresses periodically. I asked a lot of questions and processed my thoughts in my own time. I would say I was not a "typical" bride to where I wasn't overly emotional or instantly knew. I needed time to think about everything and try different items on. Sam guided me through the process and was very helpful with her experienced input. At the end of my dress fitting in my last dress, Stella came over and laid down on my train. I needed more time and thought it was a coincidence. They informed me the dresses on loan were going to be sent out soon and provided an opening to come in later that same day to try "the one" one more time. Later that day I went in, and in a different room, tried on the dress again. Out of nowhere Stella popped up and came to lay on my train again, like she did earlier that morning. Stella knew before I knew that this dress was the one. Michelle and Sam provided me such wonderful patience during my time with them. They were all very friendly. It was with great sadness that I found out about a week after my wedding that Stella joined her siblings in puppy heaven. Stella was the little helper I never knew I needed during the search for my wedding dress.
Stacey S
5.0
12/12/2022
I can’t even begin to describe the experience I had at Belle Amour other than perfect because it was just that! Everyone is so warm and welcoming from the moment you step foot in the door. Natalie was beyond amazing and I couldn’t have asked for more when they chose her to be my stylist. She’s very attentive and listened to all my ideas of my DREAM dress. And let me tell you, she did just that! She found me my DREAM dress. Never in a million years did I imagine I’d try on less than 10 dresses and find the one! I would highly recommend Belle Amour to everyone who’s looking for the best experience in finding the dress of your DREAMS!!
Madison N
5.0
11/11/2022
Belle Amour is an amazing place to find your dream wedding gown. The prices are very affordable. You get to select the styles you like through their website once you schedule your appointment so they already know what style you like. My bridal stylist, Ann, was so helpful and friendly. She made me feel so comfortable and helped me find the perfect gown. I would highly recommend this place to any bride!
Rachel F
5.0
10/24/2022
Belle Amour is a great place for dress shopping! I bought my dress there and took my mom for her MOB dress. The experience was great. I was able to bring 4 people with me and there was room for everyone to sit comfortably. I even received a personalized thank you note for my purchase. The dress came in about 7 months later and it was easy to schedule a pick up appointment.
Andrea F
5.0
10/23/2022
THIS STORE IS EVERYTHING!!! I was blown away with their selection of dresses that fit everyone's budget! The staff were so welcoming as soon as I arrived. Everyone was kind, professional, and so very helpful. I wanted to go somewhere local and support a female owned business and Belle Amour was just that! Natalie was such a dream to work with. She listened to what I liked and what I didn't like. She worked hard to find a dress that I would say yes to and never pressured me to go over my budget. I was very anxious about finding my dress as it's a lot of pressure! She put my worries at ease and made dress shopping so much fun! She found exactly what I was looking for and I said yes to the dress! 10/10 would recommend!
Danielle H
5.0
10/22/2022
From the moment I walked in the door the staff was very friendly and attentive. I tried on 7 dresses all were GORGEOUS they had so many beautiful options to choose from. I said YES to a dress and couldn’t be happier!!! Brianna listened to what I liked and was spot on with
her choices!!!
Brittni Y
5.0
10/21/2022
I loved my experience at Belle Amour! I think they have an amazing selection of dresses. I did not see anything like mine anywhere else. The stylists were patient and understanding and I actually had found my dress in the first few dresses I tried on!
Amber P
5.0
10/19/2022
Natalie was so great! She really knew what I was looking for and it was like she read my mind when it came to dresses! I found my dress the 1st day and it is absolutely perfect!
Autumn Y
5.0
10/08/2022
Belle Amour was my first, and only, bridal appointment and it was an amazing experience. Sam could see what I wanted perfectly and helped me find my dream dress! The whole staff at Belle Amour were very welcoming. I will definitely be recommending them to everyone!
Jensen M
5.0
10/08/2022
Patty was an amazing stylist, picked up on what I liked and pulled exactly what I wanted! The staff was so kind and helpful, we had a great experience. Would definitely recommend for future brides!
Kayla D
5.0
9/03/2022
I had my very first bridal appointment with Belle Amour, and Sam was fantastic!! She was very attentive to what I was looking for, and helped me so much! I was able to find my dream dress, and she made it so easy! I cannot thank her enough for all of her help, and will definitely be recommending Belle Amour to brides I know in the future!
Stephanie S
5.0
8/11/2022
Ann was a treat, especially for my needs. Praying my dress comes in time and perfect!
Holly S
5.0
8/04/2022
I have nothing but good things to say. Natalie was amazing to work with. Very calm and explained how I could alter or needed to change certain dresses to fit my body type/style. The loft had gorgeous cheaper options to choose from the lighting in the store is perfect with the natural light. I loved my experience and said YES to the dress.
Cartier S
1.0
8/03/2022
I am 2023 Bride who came down from Macomb Michigan to shop at Belle Amour. Service was great . Tried on multiple dresses and it ultimately came down to two different dresses. At the end of the appointment, our consultant wrote down the two dresses I liked with the prices and the deposit that would be needed and said think about it. I went to lunch, went back to the store that same day to say yes to the dress. When I was going to leave the deposit, they said that the price was entered wrong in the system and there was a $826 difference. They were not willing to give me the price price that was written down for me and let a bride walk away unhappy. Moral of the story, it was not my mistake that they entered the price wrong in the system, it was there's . Belle Amour should of given me the dress for the price they wrote down for me.
Meghan K
4.0
5/30/2022
We originally went in for my wedding gown, and had a great time, I just preferred a dress elsewhere. The best part was although we hadn't made an appointment for my maid of honor, they let us transition to looking for her dress immediately after and we ended up going with a dress we found there for her. The only drawback was that when we were trying to learn when her dress would come in (as it was over a month late, though we understand production and shipping times were delayed and do not fault Belle Amour for that), we had to contact them several times before receiving an answer.
Kara S
5.0
5/27/2022
Looking at purchasing a dress from a local business who is friendly and sensitive to your taste? Look no more! Natalie is a gifted listener who values your time and concerns. Highly recommend if you are in the Toledo area.
Kari B
5.0
5/14/2022
I had traveled to Toledo from the Detroit area after seeing a Facebook message regarding a Purge Sale. I was very excited after seeing the dresses that were likely to be in stock when setting up my appointment! I arrived and all the saleswomen were so kind- the bridal salon is clean and inviting and had dresses galore! I was set up with Ann and she was incredible - so helpful, knowledgeable and very personable! I didn’t feel at any moment the “pushy salesman” vibe - it was like shopping with girlfriends. I was able to say yes to the dress! I got a great deal that I was hoping for and an overall amazing experience. I’d recommend Belle Amour to anyone in the Toledo/Greater Detroit area!!
Christina D
5.0
4/23/2022
Belle Amour carries the most stunning line of dresses 🤩After going to multiple bridal stores, I had an appointment with the stylist Ann. She knew exactly what would look good on my body and fit my vision. She was a dream to work with! I totally recommend working with Ann, you will not be disappointed!! Thank you Ann and Belle Amour for making my day so special and helping me pick out a beautiful dress!
Michelle W
5.0
4/18/2022
Samantha was amazing to work with! She picked out multiple dresses for me to try on and listened to each thing i liked about each dress i tried on. She was so sweet and made me feel so confident! Belle Amour was the perfect place to say Yes to the dress. I would highly recommend them to all soon to be brides! They also have a great selection for mothers and bridesmaids!
Hannah H
5.0
4/18/2022
I had the BEST experience at Belle Amour! To start they had comfortable seating for my guests, and a clean, beautiful store throughout. Patty was AMAZING to work with and so helpful the entire time, especially when it came to navigating differing opinions on dresses. I absolutely loved every single dress I tried on!! Would give 6 stars if I could, I would recommend patty and Belle amour to any NW Ohio bride!!
Jaden D
5.0
4/16/2022
This was the second i came here to try on wedding dresses. Let me just say, they’re AMAZING! Every dress is beautiful, the staff is so welcoming and PATTY is just perfect. She makes you feel so comfortable and beautiful. I’m so glad she was apart of my process in saying yes to my dress!!!
Kelly S
5.0
4/02/2022
Very knowledgeable staff with loads of experience! This experience was absolutely awesome! My stylist Patty was truly a gem! She was very personable, a good listener and never gave up on me! I tried on about 6-8 dresses before finding the ONE! The staff was very supportive, welcoming, and helpful in so many ways! If you are a stressed out bride and don’t feel like you will ever find your dress, shop Belle Amour! You will never be steered wrong. :)
Rukia Y
5.0
3/08/2022
Found my dream dress!! Natalie was absolutely amazing to work with. Really made the entire experience truly special. She was so kind and helpful! The dresses here are seriously stunning and I’m so grateful!! Highly recommend!!!
Mackayla K
5.0
3/01/2022
Bell Amour bridal made finding my wedding dress so fun and easy! It was a dream! Patty and the rest of the staff were so fun to work with and we’re so happy to be a part of my experience.
Vanessa F
5.0
2/27/2022
Great experience, you get a stylist dedicated to you during your appointment. I have specific taste and Samantha was very attentive to my feedback. She made me feel comfortable and took the time to pull as many dresses as it took to find the one. Every dress she pulled was within my price range, and was aesthetically what I had hoped to see. The experience exceeded my expectations, I took my wedding dress home with me the same day!
Leanna V
5.0
2/27/2022
Amazing experience and I ended up getting the first dress I tried on! They are very professional here. Love the selection they have for plus size brides here as well.
Wendi S
5.0
2/26/2022
Where to start... I had the most amazing experience and Ann my consultant was the best. She made be feel comfortable and listened to everything I asked for in finding a dress. My whole intention was to just find a style and see what size I needed but I found my dress!!! I never felt pressured and she also stayed in my budget. I felt so connected to her and that was amazing. Thanks so much for such an amazing experience!
Grace W
5.0
1/18/2022
Patty was Very helpful!
Jasmin P
5.0
12/20/2021
Thank you to Sam and the rest of Belle Amours' staff for being amazing and so attentive. It definitely seemed like a busy day for them when I went in but that did not diminish the service that was given to me and my family during my visit. Sam listened to what I wanted and picked out some great selections. I was looking for champagne colored wedding dresses and they had a good selection of dresses with that undertone. Thank you again!
Elizabeth H
5.0
11/29/2021
I had my very first experience shopping for a wedding dress at Belle Amour Bridal, Ann was great! She had a selection of gowns waiting for me that perfectly fit the style I had in mind. All of the ladies working were very kind and helpful. They have a wonderful selection of gowns for very reasonable prices. I went on the day they had their biggest sale of the year, I paid half of the original price for my dream wedding gown 😍 can’t wait to return for bridesmaids dresses! I strongly recommend Belle Amour Bridal to all brides
Natalie M
5.0
11/20/2021
I had a great experience and found the perfect wedding dress at Belle Amour. During my appointment, Ann was incredibly friendly and kind, as well as professional and knowledgeable. The dresses she pulled were completely in line with the vision I had for my dress, and she helped me find the exactly the right match for me. She made the process easy and fun! Can’t recommend enough.
Paige B
5.0
10/31/2021
All of the girls at Belle Amour were amazing, from the bridal gown, to the mothers dresses, to the flower girl dress. They were so patient with an indecisive bride like myself and were so diligent in making sure I found the perfect dress! I went to a few other places and I went back because I felt like the girls here really listened to what I was looking for.
Amanda H
5.0
10/20/2021
I had a wonderful experience at Belle Amour Bridal! They had the most variety of dresses in the city and I found the prefect dress for my special day! Samantha was extremely knowledgeable and helpful finding the right dress. Michelle (the owner) also gave me the confidence we could work together to make the changes to my dress I wanted to make it even more perfect! Loved the staff and will be looking at Belle Amour Bridal for my bridal party dresses as well!
Lindsey W
5.0
10/02/2021
Belle Amour Bridal is amazing!! the store is beautiful and spacious. My family and I had our own little area so we weren’t disturbed by other brides looking for their dresses. I worked with Brianna, and I can NOT say enough wonderful things about her! She was so kind, and so patient during the entire process. She really listened to my likes and my dislikes and chose dresses based on them. She never tried to sway me to choose a dress, and was so patient when I wanted to retry on a couple dresses to see if they were still contenders. I was torn between two dresses, I liked different things on each of them. I remember telling Brianna if I could just combine the two dresses I would have my perfect one. Brianna went and picked out another dress for me to try on, and it was PERFECT! It was the perfect combination of the two dresses I was in love with. When I went to show my family the dress, the radio started playing “tears in heaven” (my mom passed away a couple years ago and I was really upset about not having her here with me for this experience), and that’s exactly how I knew Brianna had picked the right dress for me. I would recommend Brianna to ANY and EVERY bride! She is the best!!
Chelsea A
5.0
10/01/2021
I found this dress shop while I was on the hunt for one specific dress, as they carried it! It may have been over an hour drive but it was SO worth it, the staff was so friendly and accommodating because the one dress I searched for just wasn't it, but I left here feeling so amazing and confident in a different dress that I probably never would have picked originally but I just did not want to take off! I received so many compliments and felt so beautiful in my Stella York dress. My veil was also so beautiful and matched the details in my dress perfectly. I just couldn't have asked for a better experience overall! Thank you over and over again to the Belle Amour staff!
Nicole B
5.0
9/22/2021
Found the dress
Rachelle M
5.0
9/19/2021
Belle Amour Bridal is absolutely amazing. I have nothing but great things to say. Michelle went above and beyond to get me my dream dress, which was hard to find. My consultant Natalie was very friendly, professional, and made me feel so special. It was truly a wonderful dress experience and I cannot wait to wear my dress on the big day. Not to mention, after my appointment they took even more time to help me look through bridesmaids dresses! I highly recommend this bridal salon.
Noah S
4.0
9/17/2021
I had a wonderful experience at Belle Amour Bridal and my dress was everything I'd ever wanted! Natalie was so kind and helpful throughout the entire process, and especially patient as I was so indecisive about what jewelry and veil I wanted to pair with my dress. I wish there had been better communication once the dress was ordered to confirm it had been ordered and get an update when it was expected to come in, but ultimately the dress came in on time, and was absolutely stunning!! Felt like a Kleinfeld experience in good ole Toledo!
Betsy B
5.0
9/04/2021
My experience at Belle Amour was phenomenal. Patty was so kind, professional, and knowledgeable. My dress shopping experience was a dream!
Sami C
5.0
9/04/2021
5 stars all around for Belle Amour Bridal! Every member of their staff was extremely professional, punctual, and friendly. Their passion in helping me pick the perfect dress made my appointment so exciting and comfortable. I went in not really knowing what I wanted. Samantha and Michelle were amazing in listening to every little detail that stood out to me. Right off the bat they helped me to select 5 dresses that were gorgeous. Once they narrowed down what I really loved about each dress they picked out a few more to try on. The next one that I tried one was the one! A perfect combination of all of the things I loved about the first few dresses. I cried… my mom cried… my aunts cried…. It was perfect. Samantha and Michelle were so patient as my mom snapped 800 photos of me in each dress and they helped to pick out the perfect accessories. The space is beautiful and their staff really goes out of their way to make the experience special. I highly recommend Belle Amour to any bride looking to find her perfect dress!
Angela K
5.0
8/24/2021
My experience at Belle Amour was absolutely amazing! I walked in not having any clue about the process or what kind of dress I wanted and Samantha was a gem. After trying on a few options, I had a better idea of what I wanted. She took everything I said into consideration and came back with a dress matching my exact description. I would recommend Belle Amour to anyone looking for their wedding dress.
Mary H
5.0
8/16/2021
I had an amazing experience at Belle Amour! I am a plus size bride and they had many styles of dresses to choose from that I could physically try on. Natalie made me very comfortable. She listened to what I was looking for and also was very respectful of my budget. I would recommend Belle Amour Bridal to anyone looking to purchase a dress!!
Sarah B
5.0
8/07/2021
My experience at Belle Amour was phenomenal! Patty was so kind, and made me feel very special. It felt like I was in one of the high end bridal stores in NYC rather than in Toledo. It was a far better experience than any other bridal store that I have been to.
Monica H
5.0
8/05/2021
I don’t have enough words to explain how wonderful my experience was with Belle Amour. I have an October 2021 wedding and purchased a gown from a different bridal shop February 2021 and paid for it in full to be informed at the end of July that my dress was never ordered. I found the news out on a Friday night called Belle Amour first thing the next morning on a Saturday. Michelle, the owner answered the phone and sympathized for my situation and let me know that although all her time slots were completely booked she would make me a time slot and keep the store open after hours for me. This shop is absolutely beautiful with an excellent selection of gowns! I came in with a small group of friends and found a dress I liked but wasn’t able to buy it without my mom being able to give her stamp of approval. Michelle let me know there was one gown in stock in the country, but she also understood how I felt about my mom’s opinion prior to making the purchase. The shop isn’t typically open on Mondays but she accommodated me so I could bring my mom and I ended up purchasing the dress this day. My mom jokingly made a comment to actually order the dress because the other shop didn’t. Michelle then let us know that she ordered the dress after I left the shop on Saturday because she sympathized for everything I had been through the last few days and didn’t think I deserved to have any more disappointment with my gown. This gesture brought me to tears after such a stressful few days I was reminded by how kind people can be. I am so happy I was able to support a business with such excellent customer service! My other bridal shop wouldn’t even answer my calls. I give Bella Amour my highest recommendation!
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Belle Amour Bridal
Michelle
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Why use The Knot to message vendors?
- Messaging our verified vendors on The Knot is free, safe and secure.
- Conveniently track vendor messages and planning details all in one place.
- Our mobile apps make it easy to stay in touch with vendors while you're on‑the‑go.
- For personalized pricing and package details, sending the vendor a message is the fastest way to get info.