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About this vendor
We don‘t know BR Cohn Winery‘s story by heart. Message them to get to know more about their business.
Details
Bar & Drinks
- Wine
Business Attributes
- Woman-owned Business
Reviews
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4
out of 5.04 reviews
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What should have been a beautiful day, started off with an unexpected incident in the bridal suite on the winery’s property. The venue claims to be “pet friendly,” (not to mention kid friendly) for a wedding, but it’s false. The morning of my special day, my dog found “exposed” rat bait in the bridal suite and ate two pieces. My two-year old nephew was even walking around in the bridal suite, and he could have been poisoned too. Obviously this would have never crossed our minds, since we assumed the bridal suite was “safe for kids and dogs.” But it wasn’t.
Long story short, after my dog was poisoned, she had to be rushed to the hospital and we couldn’t pick her up until midnight after the wedding. We didn’t get back to our hotel until 2am on our wedding night. The whole process involved poison control, various trips to the vet, and we couldn’t even enjoy the day after since we rushed her back to the hospital to get further testing since we hadn’t identified the poison type yet and what specific treatment was needed. After all of this chaos, the venue never formally apologized or “formally offered” any type of courtesy. At minimum, it was a blame game between the wedding/events director at the winery and the maintenance staff since somehow the exposed rat bait was “unknowingly” placed in the bridal suite and apparently no one checked or gave us any warning. We also received an “informal offer” for them to cover the vet bills.
I’m writing this review months later, and we still have not received payment for the vet bills like the events/wedding director at the venue kept promising (which by the way, the vet bill amount doesn’t even make a dent in comparison to how much we spent on BR Cohn for our venue and the emotional trauma that occurred at the risk of my dog potentially dying). And after following up with the events/wedding director at BR Cohn, I received no response. I gave up for a few of months thinking I was over the emotional trauma, and after digesting the events I realized I wasn’t fine with the situation because nothing had been resolved. Then my husband and I revisited the venue to talk to management. No tangible results. I even asked my wedding coordinator to reach out to the events/wedding director at the winery as a last resort, and she responded to her almost right away, but not to me. The events/wedding director acted as if I hadn’t tried to follow up and thought the matter was resolved, but due to “new ownership” the situation is “complicated.” Whether it is old or new ownership, she is still a representative and employee of BR Cohn, and at this point it isn’t even about the check, but simply empathy and acknowledgement that this awful incident happened. Based on this situation, I honestly cannot recommend working with her or whoever “management” is in this case, if you are considering booking this venue for your wedding.
And after the incident, the treatment was nothing but unprofessional. I cannot seem to find closure, and I forewarn couples who are dog parents, to ask questions and make sure there isn’t exposed rat bait in the bridal suite on their special day. All of this said, it’s unfortunate because I still love the beauty of this property, but the treatment from the staff after the incident and how it was handled was extremely unprofessional. The situation could have been handled differently with acknowledgment and responsiveness, but unfortunately that wasn’t the case, and we’re still dealing with processing the emotional trauma months later.
My husband and I got married at the end of July at BR Cohn and it was truly magical. We had so many compliments on how beautiful the location was and how good the wine was. Victoria was incredibly easy to work with and was always very quick to respond to even the little detailed questions that randomly came up. We loved working with her and all of the staff on the property as they were very attentive and helpful. We joined the wine club to get a better price for the day of wine. We have gone to BR Cohn many times before and after our wedding and will continue to as we will hold it near and dear to our heart.
We booked our wedding at BR Cohn and couldn't have been happier! It is one of the most beautiful wineries that I have ever visited. We had our ceremony, cocktail hour, and reception all at BR Cohn. The ceremony was at their Oak Hill location which is a shaded area surrounded 360 degrees by their vineyards. The cocktail hour was on the amphitheater stage just before sunset and the reception was at the olive grove. Our guests were blown away by the natural beauty of the grounds and stunning trees on the property. We couldn't have asked for a better location for our wedding!
The only slight 'hiccup' with the venue was that the winery had changed ownership a few months before our wedding date. However, even with the changes everything worked out exactly how we had expected it to. It was a little challenging to get a hold of the wedding event planner after the change (only because she was also in charge of all of the other events, so she had a lot on her plate) but she was very helpful with everything and made sure that everything was taken care of for us.
The vineyards were lovely! Reception area located on grass area.. perfect for a summer wedding!;Staff is not as on-point as they could be. You have to stay on them to get things completed!
Contact
15000 Sonoma Highway, Glen Ellen, CA
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