Braemar Country Club

Our event was booked with Rebecca Lazaro in Dec 2012. Over 4 months, she gave commendable service. But in Feb 2013, Rebecca abruptly told us she'd be leaving on vacation 2 weeks prior to our wedding and that our event would be coordinated by Joanne Rita. We initiated a meeting with Joanne a week before the event. Joanne had little knowledge about any details. She had not read our timeline. She also appeared shocked we hadn't hired a coordinator, which Rebecca assured us wouldn't be necessary. On the day of the event, the banquet captain and staff were utterly uninformed of our instructions. They didn't know which guests would receive which meal. They didn't know dessert would not be served at each table. Instead, the banquet captain repeatedly approached the bride & groom to ask about matters clearly addressed in the timeline. One table did not receive salads/entrees until others were offered coffee service; in other words, one table was forgotten. Also, guests often had to locate pitchers of water to serve their own table out of a lack of attention from the servers. The cake-cutting was neglected entirely. Upon discovering it was an hour past due, the bride went into the kitchen to locate the absent banquet captain, who replied “everything is running late and we didn’t know when to do it.” Lastly, another wedding was being held in the adjacent room. Throughout our event, doors and partitions were left open by the staff. Because of their DJ music, many of our guests were unable to hear our toasts. Both the best man and the matron-of-honor speeches were overwhelmed by obnoxious rap music. Guests repeatedly had to get up to close the partitions/doors. Had Rebecca or Joanne been more forthcoming, we would've hired a coordinator rather than be forced to handle these matters ourselves. Given the issues, inferior service, and the failure in communication between Joanne and Rebecca, we did not receive the product we'd believed we were purchasing.

Our ceremony was absolutely gorgeous! our reception was also amazing! i would recommend Braemar's for a venue

We made few changes up to the min to the wedding, they happily accommodated with each and every one including guest changes up to few hours prior to the wedding. We worked with Rebecca awesome.

The place is very beautiful. The coordinator was always on top of things and answered my emails right away. Sometimes I would forget things and she would make sure I would remember. Very professional and everyone is willing to help and give advice. I believe the price was very fair as well. The look of the place was so nice that decorations were not needed as much.

Braemar promised us that they wouldn't start construction until "way after our wedding," so when we went there two weeks before the wedding to show our Wedding Planner, we were surprised to find construction everywhere!!! The worse part is that they weren't willing to work with us to make it better, so two weeks before the wedding, we had to change our location. Hopefully, after their renovations, they can step up the customer service. Good luck.