Chandelier Banquet Hall

I booked Chandelier banquet hall for my wedding on October 5,2022 (Wednesday). Overall, Chandelier has a very organized staff with great communication. I do recommend to ensure you read your contact you are signing for. Maritza created the contract for our event, she put a 1 hour limit for our buffet when our event was set to be 5 hours long. I assumed that the servers would leave after serving the hour and the food would stay there but I was wrong. Worried making sure everyone would eat, I called the day before my wedding to ensure if the food was going to stay after the hour; they stated it was a last minute request that it depended what the vendor wanted; and maybe no possibility to change it. They also charge you for any usage of their items the day of the event, my Photo Booth vendor asked me if they had an extra table they would be able to use for the props, and when requested the venue had a charge of an additional $50. Also requested if I can use their slide show screen, they stated it will be an additional $150 since there is a “specific person” that has to come to program it. Every additional attendee during dinner hours per person cost $50(even if the ones that entered leave early) if anyone comes after dinner it costs $15. They also do NOT work with your schedule when you have to meet with the coordinator for the event, food tasting, table set up, and DJ. If you miss the food tasting date or reschedule last minute there is a $50 fee you have to pay to reschedule. They sent me a text message to let us know the only dates they have available for our selections. My husband and I were able to adjust our schedule for all 3 meetings except the DJ unfortunately. After texting them that we both weren’t available on the dates provided the response received by them was that unfortunately there wasn’t accommodations for the scheduling& even coming in person wouldn’t change their response. We were missing 5 songs in an excel sheet they sent us to fill out for our DJ meeting but since we didn’t turn it in on time we got a text from Marina rudely telling us that she is going to cancel our meeting with the DJ if we don’t send her the 5 songs by the next day. Ultimately what made my wedding day amazing was Alvin our DJ, he was one of the best hype mans you can ever ask for. One main request we asked of him was to ensure the music NEVER stops, and he absolutely completed our requests ensuring our music was playing the entire time. Lety my coordinador also did a great job in ensuring we were running on schedule, and everything went smooth throughout the event. The food was good, guests loved it. Just READ YOUR CONTRACT and ask questions early.