About this vendor
Nestled in the heart of uptown Charlotte, Hayden Olivia focuses solely on the bride. Our passion can be found in styling our brides, providing an ultimate gown shopping experience and serving with unparalled customer service. The gown galleries, the experience and our services have all been designed with the bride in mind. Finding your dream gown is a once in a lifetime event therefore we take being apart of this occasion very seriously. Combining a dream gown and a memorable experience with those whos opinions matter the most is our greatest joy. This time in the wedding planning process should be as special as the day you say I do. We like to say- all you need is love and a gorgeous gown!
Details
Business Attributes
- Woman-owned Business
Dresses
- Shower & Party Dresses
- Wedding Dresses
Fashion Services
- Alterations
- Bridal Stylists
- Custom Designs
- Dry Cleaning & Preservation
- Private Appointments Available
Awards and Affiliations
Reviews
Your trust is our goal. Our community relies on honest reviews to help
you make those big decisions with ease.
4.8
out of 5.0192 reviews
Review photos
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There needs to be a less than zero option for this place! They are now permanently closed - thank goodness! The owner can no longer harm any other brides! Watch out for their other...
businesses though.
There is 0 reason for this store to have more than 1 star. Heather is a major con artist and has left multiple brides without a gown. Stay away from this boutique at all costs.
STAY away! Never ordered Our FDIL 's Bridal Gown!!!
AVOID. Please check most recent Google reviews. Brides are not receiving their dresses in a timely manner or at all.
AVOID this place! Making a LONG story as short as I can.
This place is not run ethically. I ordered my dress in March 2023. In August I received an email that my dress and additi...
onal pieces are ready and when I pay the final deposit, the dress will be shipped from the designer. I paid immediately then was basically ghosted. I reached out weeks later, multiple times, to get a reply. When I received a reply, the owner, Heather, said she will check in with the designer and give me an update within 24 hours. I hear nothing for WEEKS all while trying to contact them with multiple failed attempts. I get an email in October (over a month after paying final deposit) to set up first look then don’t hear from her again for days to which I am again sending multiple emails and calling. Side note, over those two months, I asked multiple times for shipping info and was NEVER given any. I emailed the designer personally to which they told me they don’t even work with this boutique anymore and haven’t since BEFORE I ordered my dress. So I have clearly been lied to for 7 months. After the designer reached out to Heather, she replied to them that she found an “abandoned” dress that she gave to me. I was unaware of all of this information until after I took “my” dress home. When trying on the dress, Heather made multiple comments about how the size on the dress tag was the size I ordered blah blah, turns out it wasn’t even my dress and so again more lies.
I emailed Heather, after finding out that she gave me some “abandoned” dress and lied about the sizing, that I would appreciate if she paid for the alterations for putting me through all of this. She agreed IF I went to a place she recommended. I did and sent her the total of the alterations. She told me it would be “processed” and I would receive a payment within 24 hours. It has now been over 2 weeks and I haven’t heard from her.
Ultimately, I paid thousands of dollars for a dress that she never purchased. Then had to pay over $1,000 for alterations to make some random dress fit me. I gave her multiple opportunities to make this right in private but she clearly ONLY cares about money and not her customers. AVOID this place! I had a great experience at Ladies of Lineage and wish I would’ve chosen them instead!
Picking out my dress at Hayden Olivia was one of the best experiences I had while looking for the perfect dress. The appointment i had was very intimate, and stress free with my cl...
ose family there to help me pick my dress out. Baylee did a wonderful job in assisting me with trying on as many dresses i
as i needed to until we found the one. She gave great input on style and even got me out of my comfort zone to learn what i do and do not like. I did not feel rushed throughout the time there, and it was fun! The dress i chose took a little longer then i expected to order, so my advice would be to start looking early. But the quality of the dress and uniqueness of it was made and tailored to me perfectly. I only had a few alterations i needed once it arrived. They gave great recommendations for places to go that work with their dresses daily.
Hayden Olivia has tons of styles to choose from to fit almost anyone’s style, from simple and classy to lace to ballroom style!
Had the best experience with HOB and Baylee! I had put off dress shopping because I am extremely picky with what I wear and was nervous I wouldn't find my dream dress. Baylee was ...
so patient and helpful! She knew exactly what I liked and what I didn't and helped me feel beautiful and comfortable throughout the entire process. Couldn't recommend HOB more!
I cannot recommended Baylee and HOB more!! After searching high and low for the perfect dress in many different cities, I found my dream dress at HOB. Baylee made the whole experie...
nce from the initial appointment to picking up my gown seamless. She answered all my many questions and is just a ray of sunshine. There's no place better to find your perfect dress!
Cannot recommend them enough! My wedding planner told me to go there and I am so happy she suggested HOB!
Amazing customer service from start to finish - The only reason I'd wa...
nt to get married again is to pick out another dress there! Baylee was so in tune to what I was looking for and helped me find the absolutely perfect dress! I didn't feel rushed at any of my appointments and they even helped take pictures to show the people that weren't able to make in in person what I was looking at. And their dresses are SO BEAUTIFUL -- such quality details on each of the dresses I tried on!
Hayden Olivia Bridal is the best spot to find your dream wedding dress in the Charlotte, NC area! Not only is the boutique beautiful inside, their dress collection is premiere, and...
their staff is so lovey! The team at HOB helped me throughout the whole process from holding my dress until I could pick it up and give my sister who couldn't come with us on the day I found my dress a proper in store reveal, assist with tailor and cleaner recommendations, and they have the best accessories - I was able to get my veil and earrings there too! The best experience!!
Loved HOB!! They were so friendly and answered all my questions. I found my dress towards the beginning of my appointment, but since we had so much time remaining my consultant had...
me try on all kinds of different dresses which was super fun and made me feel really confident in my choice!
HOB is one of a kind. The girls, the space, the gowns... all of it. There is just nothing better! Hands down my favorite experience of wedding planning. I wish them all the best an...
d many successful years to come.
I had a great experience at Hayden Olivia. From the overall experience/atmosphere, to the help and expertise their team provided, I would highly recommend Hayden Olivia to any brid...
e. They are the best!!!
One of the highlights of my wedding planning experience! The women at Hayden Olivia were so attentive and helped me find my dream dress. I couldn’t recommend them enough to brides ...
in the Charlotte area and beyond!!
Couldn't say another good things about my experience. I was able to find my dream dress so easily. The staff was always extremely helpful.
I cannot say enough good things about Hayden Olivia! I described the vision of my big day, and they helped me find my dream dress (that was under budget!) that matched it perfectly...
. They were super transparent about costs, timelines, and made me feel special the whole day.
I can't say enough amazing things about the entire Hayden Olivia Bridal team! They truly helped make my wedding dress shopping experience incredible! Baylee was awesome to work wit...
h in helping me find the perfect dress, and made my experience so easy and stress free. She really took the time to listen to my vision for the dress, and suggested I try on the dress I ultimately selected after hearing about what I was looking for! From the dress itself to my veil and accessories, I was so happy with my entire experience!
Wow! I only wish I went here sooner! I wasted some time at other boutiques in town where none of the dresses thrilled me and the staff weren't very helpful. Then I went to Hayden O...
livia where I loved every dress and the sales people were so helpful. I tried on dress after dress that I loved, it was so hard to decide with that many amazing options! I had an amazing experience there and left with the dress of my dreams, they even helped me make some special alterations to it and recommended an amazing seamstress once it arrived. 10/10 experience.
I had a great experience finding my wedding dress at Hayden Olivia! The space is beautiful and they have the best selection of designers in the state. They went above and beyond fr...
om my first appointment, when I wanted to try on a dress that the store did not have in stock and they ordered a sample for me. Living out of town gave me a really small window of time to pick up my dress and get alterations completed and the team worked with the designer to get my dress to the store when needed. Beyond that, they were very responsive to my (many) emails, and kept me updated and reassured. Highly recommend HO for NC brides or beyond!
Wow, what a gorgeous boutique this was. I am so happy I decided to go to Hayden Olivia to find my wedding dress. I was able to try on a tonnnn of dresses in my hour appointment and...
the whole process was so much fun. My consultant really listened to what I wanted and together we found the perfect dress. I felt so pretty and special trying everything on. Highly, highly recommend!
Hands down the best bridal shop in Charlotte! From start to finish, Hayden Oliva was the best and I could not recommend them more!
I purchased my dreamed wedding gown from Hayden Olivia and had the most wonderful experience with them! The girls were so sweet and helpful, the salon was beautiful and had a grea...
t selection without being overwhelming. The second dress I put on was one that the consultant pulled for me, even though it was not what I thought I wanted, however when I tried it on I knew immediately it was the one! They definitely know what that they are doing! They made the whole experience fun and exciting! This was the first place I went and did not need to go anywhere else! I can’t recommend them enough!
I purchased my wedding gown from Hayden Olivia and had the most wonderful experience with them! The talented Hunter was my consultant and she made sure that my mother and I were so...
well taken care of! I knew that I wanted to try on some Hayley Paige gowns and Hayden Olivia had quite a few to choose from! When you find your dress, you just know. Hayden Olivia was my sixth appointment and it was like my dress was just hanging there waiting for me! The gown made me feel like a beautiful princess!
The order process was smooth and when the delivery was delayed (as with most things at the time), Hayden Olivia kept in constant contact with me with updates. When the dress arrived, they called immediately, and my family and I jumped in the car to get it! The girls who helped us were lovely and let us take pictures and just enjoy the moment.
Hayden Olivia is exceptional from start to finish. They are true experts at what they do and their customer service is top notch. I so appreciate them for everything and my dress was amazing! I absolutely could not be happier.
After visiting multiple bridal boutiques in Charlotte, Hayden Olivia was HANDS DOWN the best experience and I gladly got my dress from them. They really make you feel special and h...
ave a great variety of dresses for all styles. The team was so kind and helpful!
I loved my experience at Hayden Olivia! I tried on dozens of dresses over the course of several months trying to find my perfect dress, ultimately finding it at Hayden Olivia! Give...
n the time crunch I was able to find my perfect dress in the sample room. Baylee was super helpful in finding dresses that would work within the time frame! She made my family and friends feel very comfortable through the whole dress trying on and buying process. Highly recommend!
Hayden Olivia has the most beautiful gowns! I found my wedding dress here and I love it so much! The girls here were so helpful and helped me in and out of so many dresses! The go...
wns are seriously so so beautiful. As a petite person I especially enjoyed shopping here because they carried a variety of smaller sizes. When shopping at other bridal salons I had trouble telling what dresses looked like because they only had dresses that were way too big on me. I loved shopping here and I would give five stars except that I wouldn't recommend the alterations place that they work with and recommend. They were very busy at the alterations place and it felt like they didn't have time or concern for what I wanted my dress to look like. I had to pin the back of my dress my dress and redo the bustle on the day of my wedding. So I would definitely recommend Hayden Olivia but i'd find a different seamstress.
Hayden Olivia Bridal made all my wedding dress dreams come true! Baylee, the store manager, was my stylist. They let you pick out a few dresses you want to try first and are not pu...
shy at all. I had 2 people with me and they let us take as much or as little time on each dress. When I found "the one", they had me try on a few others and then had me put back on my dream dress to make sure it was what I wanted. I can't recommend them enough!
The team at Hayden Olivia bridal were so great to work with! My first appointment was in October of 2020 right in the midst of the hardest months of the pandemic; and they welcome...
d me in with ease, a smile, and a glass of champagne :-) It was a rainy day and I was there alone as my family lives out of town, but they made me feel surrounded by grace and care! After sharing my vision for a wedding dress and a photo, the Rivini dress they brought out for me was more than perfect. I put it on felt like it was waiting for me all along to find it! I'm so glad I did - we celebrated with hugs and selfies, and every appointment from there after was wonderful too. They helped pair a perfect Rivini veil with my dress, and a crystal hairpiece to complete my look. I would highly recommend Hayden Olivia Bridal - from their selection of designers to their customer service, and above all, their love for all things bridal!!
I had such a wonderful experience here! Everyone was so patient and kind throughout the entire process! Literally anything I needed or asked for they made sure that I had anything ...
and everything I needed! It was such an amazing experience and just so fun overall! It was my first stop and I found my dream dress based off their knowledgable suggestions.
Could not recommend Hayden Olivia enough! Hayden Olivia was my first and last stop in my search for my bridal gown! The experience was so enjoyable and relaxed. We were welcomed wi...
th champagne and a studio all to ourselves which made the experience very intimate. The girls were so kind and educated on the designers, and it was so fun to listen to history about the gowns in the salon. I never once felt pressured into anything during my visit. I was left to have a moment if needing to discuss anything personal or just take a second to really take in the occasion of trying on wedding dresses. I ended up buying the first dress I tried on in my appointment- a beautiful Hayley Paige gown! The Gigi. It was everything I ever dreamt of! Would definitely recommend Hayden Olivia to be apart of your bridal gown search!
The experience I had at Hayden Olivia Bridal was more than I ever could of dreamed of! The women who work their made my dress shopping experience so wonderful. I felt heard, respec...
ted, genuinely cared for. My dress was everything I ever wanted and more!
Could not recommend Hayden Olivia more! Hands down the best bridal shop in Charlotte. Not only is the space beautiful, they have the most beautiful gowns I have ever seen. Lots of ...
options for different styles, price points, and body types. The stylists made you feel like a princess and make you look amazing in all their dresses. I had the most fun finding the perfect gown! Hayden Olivia is THE place to go to find your dream dress.
Hayden Olivia Bridal is the place to get your dress! Not only is the boutique beautiful, the staff is knowledgeable and super helpful. From the minute you walk in you are catered t...
o and made to feel like the only bride in the building. Baylee helped me select my dress and when I say her customer service was top notch I mean it! From making sure I had the perfect veil and accessories to go along with the dress to rounds of champagne after I finally said yes to the dress she was absolute amazing. I’m telling you ladies don’t waste time in other bridal boutiques because Hayden Olivia is it! Thank you ladies for making all my wedding dress dreams come true! Y’all are beyond fabulous
These girls were amazing! I had no idea what I was looking for in a gown and the first dress the stylist pulled literally seemed like it was made for me. Their inventory is absolut...
ely beautiful and so is their bridal salon. They helped me pick the perfect veil and really made me feel like a bride!
Hayden and Olivia Bridal is hands down the best! They made me and my parents feel so special. I had an idea of what I wanted when we got there and of course they took the designer/...
vision I wanted and found the perfect dress for me. I felt beautiful and had the best experience. I can't recommend them enough.
Hayden Olivia Bridal is the best place to go for a wedding dress! They are so friendly, accommodating and do the best they absolutely can for every bride that comes through the doo...
r.
Hayden Olivia Bridal is THE place to get your wedding dress. The moment you walk into their beautiful studio, you feel all the "bride vibes" and they are just as excited for you as...
you are! Hayden Olivia was the second bridal shop I went to when searching for my dress and I walked in there thinking that I already had my dress decided on from the previous place. When I described the dress (and literally showed a picture of what I was about to buy at the other store), Hunter went and found an even BETTER version of what I had already picked out. It was literally the perfect dress and went exactly with my style that I was going for - timeless, classic, elegant. The girls at Hayden Olivia are so welcoming, bubbly, and warm - you will have the best experience there! I will love my dress from Hayden Olivia forever, it was absolutely stunning. Thank you!!!
I had the best experience at Hayden Olivia! From the moment I walked in Hunter was so friendly and helped me my find my perfect wedding dress! There was so much to choose from but ...
Hunter listened to what I was looking for and helped me find my dream Hayley Paige dress. I couldn’t recommend them enough :)
Hayden Olivia was the most accommodating dress shop I could've asked for. They helped me find my dream dress in 2019, and kept it for me as my wedding date changed twice! They sear...
ched for the perfect veil for me and ensured that I had the exact look I wanted. I have nothing bad to say about everyone at Hayden Olivia. I found my dream dress and there were no snags in the entire process. Thank you to the whole team!
Shopping at Hayden Olivia with my mom and grandmother is an experience I will always cherish. They had an excellent selection of dresses, their store is so elegant but comfortable,...
and their service was fantastic. I purchased my wedding dress at Hayden Olivia and would highly recommend it to other brides. After purchasing my dress, they were so responsive to all of my questions, helped me pick out a veil, belt, and earrings, and had great recommendations for steaming my dress. I cannot think of any way my dress shopping experience at Hayden Olivia could have improved - it was perfect!
I am absolutely OBSESSED with Hayden Olivia!!! They were lightyears better than any other bridal boutique I went to in Charlotte- nothing even compared. Hunter is an absolute mirac...
le worker!! She is beyond talented. Their gown selection was way above any one else as well. I cannot recommend Hayden Olivia enough!!
The entire Hayden Olivia team made the wedding dress process seamless and so much fun! The boutique has a large selection of gorgeous dresses. I found the perfect wedding dress wit...
h their help. The team ensures that your dress will be made in time, and expertly altered, so you don't have to worry about anything. Thank you, Hayden Olivia!
I had the BEST experience at Hayden Olivia!! Hunter is so incredible and knowledgable at what she does. I never felt rushed during any of my appointments. She helped me find the dr...
ess, veil and jewelry of my dreams!! From start to finish, the process was so fun and comfortable! Every time I went to the boutique, the ladies made me feel so special. Highly recommend to any brides out there!!
At the end of July my now husband Adam proposed to me at my Uncle's lake house surrounded by my immediate family. It was the first time I had seen my sister and brother in law in 4...
months, the longest in my lifetime without seeing my sister! In the following days and weeks we were bombarded with questions on if we would plan a wedding, and when. With Covid, and having about 125 family members alone we would want with us on our special day, it was clear we weren't going to be able to have any sort of ceremony or celebration this year or possibly even next. Given our age, and knowing that starting a family was our top priority, my sister encouraged us to go ahead and have my father officiate a small ceremony so that we could enjoy this momentous time in our lives and focus on our future. We knew a ceremony would be contingent upon finding a gown in time - and I was shocked at how many months designers were quoting me for having one made. Hayden Olivia was the first appointment my sister made for us just 3 weeks after getting engaged. The moment I stepped into the boutique I had goosebumps - it's a moment every little girl dreams of, and I had waited so much longer in life than I imagined for this time to come. Hunter knew we were aiming for an October 3rd wedding date (as we met Oct 3rd, 2019), and did an excellent job communicating with designers to see what gowns would be available to have rushed! She got me outside my comfort zone and had me try on different silhouettes, fabrications, and veils. Hunter was complimentary but honest, and shared her opinion after my mother, sister, and I had talked through our own thoughts, so that she didn't sway us but really let me ultimately trust my gut. The first few gowns I tried were beautiful and I felt beautiful and bridal, but when I walked out in the Anne Barge Dreamweaver everyone's eyes widened. It was romantic and classic, but with an avant-garde twist that made me feel regal. Up until that moment I wasn't sure if we would be able to pull off a wedding in 5-6 weeks, but standing in that gown I knew it had to happen. Time was of the essence but I also don't make big decisions impulsively so I went to two more boutiques that had already been scheduled, knowing deep down it was a waste of time and that I had found my dress! I thought about it every day after until I called Hunter and made it official! She was so genuinely happy for me and finally admitted she was hoping I'd go with it as it was her favorite on me as well. Without her I wouldn't have had a dress in time, she went above and beyond and I will cherish the whole experience with my mother and sister at Hayden Olivia forever. Long story short - Hunter is fantastic and all of her bride's are so lucky.
Hunter was amazing to work with! She had great ideas since I wasn’t really sure what look I was going for. She gave me plenty of time to talk it over with my mom and sister without...
rushing me. The store is super cute and the mimosa’s were a nice treat! They offer really amazing deals if you buy your dress the same day you come in which was a no brainer for me. I can’t wait to go back for my first look when the dress comes in!
I had the best time trying on dresses and was getting nervous about finding “the one”. Shay was so knowledgeable and save the most perfect one for last. I told her I wanted to have...
that moment of tearing up and I sure did when I put on that last dress! I didn’t want to take it off and she was so sweet - she filled up our champagne glasses and let us take pics and chat with me wearing the dress for an extra few minutes! Meant the world! Highly recommend for a fun filled experience, the crew, and the quality of beautiful dresses!
Talk about the ultimate bride experience! Hunter and her team went above and beyond to make sure I had the perfect gown for my wedding day. She was not only helpful, but incredibly...
attentive and honest. I felt so comfortable and at ease in the store thanks to her expertise. I must also add, the atmosphere is amazing. The store is preciously set up and great for a photo op as well! Highly recommend!
I recently found my dream wedding dress at Hayden Olivia and I could not recommend a better bridal boutique! I was having a hard time finding my perfect dress, and the ladies at Ha...
yden Olivia were the only people that could help me do just that. They were so accommodating, kind, and honest which is so important to me. They have also supported me every step of the way since I purchased my dress and therefore this process has been so easy and calm (thankfully!). Hunter was the best and sweetest stylist I have ever had -- she is the first person to make me feel comfortable and she is truly an expert! I could not recommend this boutique enough!
This was an absolute 5 start rating - no questions about it!!! My appointment was with Hunter and I felt like a queen as soon as I stepped in the door. They were extremely knowled...
geable, listened to my feedback on the dresses, answered my questions, and were rockstars! Their dress selection varies for any type of bride and their service is top notch. Cannot say enough good things about this place!
Hayden Olivia Bridal is the BEST! I wish I could give them 6 stars! Hunter, is truly wonderful and made miracles happen so I could purchase my dress even during COVID. My dress is...
everything and more to me and I can't wait to wear it down the aisle. I felt like a queen the entire time. I highly recommend Hayden Olivia Bridal! Book your appointment now!
Contact
221 S Tryon St, Charlotte, NC
Hayden Olivia Bridal