About this vendor
HitchSwitch was born of an entrepreneurial spirit and the desire to make life easier. HitchSwitch founder Jake Wolff was in his first year at Fordham Law School, where he toyed with the idea of starting a business and hoped to experience his "Eureka!" moment.
As most good ideas come from real life, when Jake got married in 2010 his wife wished for straightforward, easy step-by-step instructions to simplify the name change process, and HitchSwitch was born!
Jake believes no one should ever wait in long lines at multiple government offices; only to find out they completed an outdated name change form. He sought to create a website where one could quickly and easily change their name after the "Big Day."
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4.3
out of 5.0425 reviews
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HitchSwitch made changing my name so much easier. Changing my name would have been a nightmare without everything they provided for me. The step-by-step process made it so seamless, and I am so thankful I found them!
HORRIBLE. Got my package delivered the last day of the priority shipping window and the outside was perfectly fine but the inside was soaking wet, ruined and filled with bugs. Tried contacting customer service a plethora of times and apparently they’re avoiding me. So now I am just looking things up to as I need to. What a waste of $200.
Wonderful experience. Couldn’t have done it without them!
Made my name change a super easy process
Easy service to use to change your maiden name to your married name for your essential legal documents Social Security, Driver's License, & Passport.
I would give Hitchswitch 10 stars if I could. Amazing instructions and resources, including the required forms and postage paid envelopes. I'm definitely recommending this to any brides I know. My job needs an internal Hitchswitch-style service to make the name change process just as seamless as work!
Such an awesome service to help speed things up as you navigate the name change process. Would recommend to everyone to save time!
Easy process and they provide everything you need to change your name. Well worth it!
I bought the full service package and received an organized package of prefilled forms and easy to follow instructions. Everything is going very smoothly.
I would buy this again and again for all of the brides in my life. This service has ensured my confidence in changing my name officially and has been so helpful throughout the entire process. I plan to be a longtime customer by buying this for future brides who also would like to change their names in the future.
HitchSwitch has made the name-change process incredibly easy! They include step by step instructions for every government & state application, provide all name change forms that are auto filled with the majority of your information, and advise on the order of how to complete your forms. It made the overall process less stressful and confusing. The platinum package is also a great deal and definitely worth it. Highly recommend!
Most helpful and professional service. Made changing my name extremely easy. I highly recommend this service to anyone looking for a professional and efficient service with sensitive information that is important to keep protected and safe. A++++
Not only do they fill out most of the forms for you, they give you detailed, easy to follow instructions for each step. The checklist also helped me remember to change my name in some of the smaller places that I definitely would have forgotten. This has been such a helpful service!
Great service, convenient and easy to use!
A little expensive but worth it! Made it so easy to change my last name.
Makes changing your name easy! Sends you all the necessary documents and steps on what and how to do everything! Definitely worth it!
Hitchswitch made changing my name after marriage simple and fast. It really took the legwork and guesswork out of the name changing process. You still need to go to the DMV (and I chose to go to Social Security vs. mailing the paperwork in so I could get my name changed faster), but the forms they give you (already partially filled out) really save time and stress! I bought the medium package and it was perfect for my needs. I highly recommend it!
So easy to use
Waste of money and time. I followed the instructions on how to change my social security card. I ordered a certified copy of my marriage licence as instructed and mailed it into the social security office with my name change application.
Waited several weeks and finally called the social security office. They let me know that I cannot change my name by mail (although Hitch Switch said I could and sent me instructions on how to do it). I contacted Hitch Switch through their website and they never even responded.
I had to go to the Social Security office and do everything again.
TERRIBLE customer service. Terrible company. I'd request a refund if they'd respond to me! I didnt use anything else in their packet because I couldn't trust it to be accurate.
Hands down completely worth it. I had no idea where to even START with this whole process and I was stressing out. Hitchswitch made it so easy and I especially love the support that’s available at the tip of your fingers. I will 100% recommend this service. 10/10!
Worth every penny! It's step by step instruction on how to change your name. No detail is overlooked. Highly reccommend!
Best thing that was gifted to us. Has helped tremendously in lessening the stress of trying to figure out how to change my name and what steps to take. It walks you through it all and lets you know what to do first. So helpful having everything pre-printed and filled out as well!
Married my same sex partner, and HitchSwitch assisted. Also assisted with my gender change. Wow! Thank you!
Truly cannot say enough good things about this company! Made the process SO easy and provided all the applicable documents and information needed. Would highly recommend to anyone planning to change their name!
So So easy!! Thank you! I married my highschool sweetheart. Followed their instructions, got my passport photo, and submitted all of the documents. My name was changed within 1 month! Thank you Thank!!! Thank yoU!!!
The kit I received from my registry is so informative and helpful. I didn't realize how much work it is to change your name! The customer service team was also super quick to respond when I had a question.
This is the absolute best service! It’s so confusing trying to figure out all you need to change your name and they made it so simple! I’d have been lost without them!
Easiest process changing my name with all the amazing services Hitch Switch has to offer. Can't recommend them enough!!
This is a kit that I highly recommend all couples either put on their registry or purchase for themselves if you are considering changing your name. It lays everything out so clearly and gives you all the paperwork you need to change your last name.
I did some research on name change...and everything sounded so painful. I was completely dreading it but then I heard about Hitchswitch. They seriously made the process so easy. I was able to get my name change done within 1 month and it could have been faster but waiting is apart of the fun when you are dealing with government offices.
But the package I received with my name and basic information pre-filled helped ease the burden. It came with a helpful todo list that also made the process super easy to keep track of. I just made appointments when I could or walked in, signed where I needed to and just handed over the papers and the process went very smoothly. I also did my passport picture with Hitchswitch and it was just super easy (no waiting at the local drugstore).
Can't recommend the service enough. So thank you to the team at Hitchswitch I can finally say my wedding checklist is over :D
This was extremely easy being a busy mom and not really having the downtime to get everything done on my own!
Hitswitch makes the name change process far easier than doing it alone. The forms came pre generated with explicit instructions on how to complete the remaining sections and details as to where to submit them. It couldn’t have been more clear. Is it impossible to complete all name changes forms without this service? Sure. Is it worth every penny? Yes.
Would highly recommend getting this service. There are SO many little things that go into changing your name - you think you should be able to find all this information yourself, and you probably could, but it's really helpful to have someone just tell you step by step in order what to do next, AND give you the exact forms. It's not even that expensive, so it's worth it. You can also contact them with your questions which I've found to be helpful, too.
Super helpful service for changing your name! Anything that makes government forms like this less stressful is awesome, and I definitely recommend! They made everything very simple to complete and have thought of pretty much any scenario you may have in relation to changing your name. And even if they hadn't thought of it, you can purchase the service where you have a personal agent helping you through it and get your questions answered there. Great service that I have already recommended to my coworker who just got married. She loves it too!
Highly recommend!!! I was referred to hitchswitch by another friend that used them after she got married. She gave a really positive review about how easy they made it, and that she didn’t think she would have been able to navigate through stuff without them. We both purchased their full service package, and it really was just as easy as advertised. They sent every form completely filled out with all my information (except sensitive personal info like a social security number), and post marked envelopes so I was covered whether I decided to go in person or mail my items in. I chose to go in person, and my process was so easy with all my applications already filled out for me, and that their website provides office location information, and the documentation you need to bring. I would recommend their service to absolutely everyone, and plan on getting it as a gift to friends that are getting married in the future!
This was gifted to me by my now mother in law. It was so nice to have the checklist and the forms pre filled out. I had no clue where to start in changing my name so this is a great service!
Hitchswitch has been a great help for navigating the name change process. They sent me all the forms necessary for the big changes (social security card, passport, drivers license) with very understandable instructions. I am so glad I bought services from Hitchswitch.
Hitchswitch was so easy to use and totally simplified the process of changing my name. Would totally recommend!
Hitch Switch was recommended by my bestie for changing my name, and I got the premium package and it’s been amazing. Having the checklist and forms sent completed was awesome and my trips to SSA and DMV have been a breeze. (30 min or less both times with no appt). Super helpful. Highly recommend!
This is an absolute must. I found them through David's Bridal and the Knot. It takes the pain out of getting your name changed!
Definitely worth it! This made changing my name an easy process.
If you would like a hassel free time changing your name after you get married, Hitchswitch is the way to go! Out of all that paperwork, there were no errors, they didn't miss a beat! All I had to do was sign them and send them in, even had the envelopes in the package with postage! It was great and totally worth it!
I love hitchswitch!!!! They were so helpful and it was the easiest process for changing my name. They made the process a breeze!!
Super easy to use and made this process so much easier!
The customer service is outstanding. Any time you need help understanding or filling out documents they reply swiftly. The checklist you receive is perfect because there are things/places there you probably wouldn't even have thought about in regards to your name change info.
This service has made my name change process so easy! I would 1000% recommend this to any new bride!
Had my new SS card and ID within a month of starting the process. It was so quick and easy and will always recommend Hitchswitch.
Very clear simple instructions all consolidated in easy to follow checklists. Definitely worth the money to save the headache of all those different places to search!
I was so overwhelmed and clueless when it came to changing my name. Hitchswitch took all the stress away and made it so simple. They are a life saver!
Made the name change process super easy. The team outlined the information very clear and even taught me somethings I didn't know.
I found the site after I married my husband. I was trying to figure out what to do next, especially since I wanted to change my name. It was easy to fill out all the necessary forms I needed for my name change. Hitchswitch takes the stress out of things.
It’s definitely possible to do all the name changing on your own but using hitchswitch takes all the stress out of it, and made it super quick and easy! They tell you exactly what to do, fill out, send out, etc. HIGHLY recommend and will be buying this as a wedding gift for all my newlywed friends
This is a great tool for switching your name after you get married. I had no idea where to start but just started the process with my hitch switch that I received in the mail and it gives you everything you need to do step by step. I would definitely recommend this company!
Don't waste your money on this service. You pay money so that they give you instructions as to how to change your names with the different government agencies. Sounds great but a) they give you the wrong forms or information and b) you still have to do everything yourself. They gave me the wrong forms for my voter registration (the completely wrong state) and wrong instructions for the drivers license so I was tried away, had to reschedule, and look up everything myself. When I messaged to complain there was no answer. Find a different website to help you instead of wasting your money on hitchswitch that makes your life more stressful.
While I haven't gone through the entire process yet, HitchSwitch has made my name change process one of the easiest things I've ever done! All of my friends who have changed their names after getting married have complained about how arduous the process can be, but I feel like I haven't had to deal with anything unpleasant so far! 10/10 would recommend!
I had saved this as a to-do during my Knot checklist, and I am so glad that I invested the money to do it. It has saved me money, time, and postage! It's easy to fill out the application and pay online, and they send you a nice folder with all the documents you need, checklists, instructions, and envelopes with postage! I have already started the process with changing my name with social security, and everything has gone smoothly so far.
I was a bit nervous about the whole name change process. I selected the basic level as I knew once I have the information, I can organize myself to do the things I need to. Anyway, I got all the information and all the steps were very clear and were a HUGE asset. I'm grateful for Hitchswitch as it made a long process, less difficult. Thank you!
Great! This service made it so easy for me with my name change. I had no idea where to start and they give you step by step instructions.
Went with the basic package and so far very pleased. They tell you which order to submit information in and pre fill several documents. I had no idea where to start with my name change and a coworker recommend them and I’m so glad I choose there services.
DO NOT USE HITCHSWITCH! I wish I had read a thread like this before going through with the service. I paid for the Platinum service and everything started off smoothly. I wanted to make my maiden name my middle name, and I was instructed that it may or may not work, but I could give it a try. I was told that if it was not going to work, it would be rejected at the social security card step (step 1), so I decided to give it a shot and had no issues getting my updated social security card with my maiden name as my middle name. As such, I proceeded with the process of getting my passport updated (per the direction of my Hitch Switch "concierge"). That also went smoothly and I received my updated passport with my maiden name as my middle name. I then went to update my license as a final step in the process, and after getting the run-around from the DMV (with no direction from my concierge despite asking), I was finally told that I in fact could NOT make my maiden name my middle name, and I would need to start the process over to re-update my social security card and passport to make my middle name back to my original middle name. I tried emailing my concierge again for direction and received no response. I then tried calling the passport agency directly and was told the only way to make this update would be to get a court order name change. I am now out the $100 from the HitchSwitch package, $110 to update my passport to a name that wasn't legally allowed, and will need to spend at least $250 in court fees to legally change my name BACK to what it was to begin with. All the while, no support for HitchSwitch or accountability on their end. To say I am frustrated is an understatement.
Oh, and the kicker - I live in NJ which is where the HitchSwitch headquarters are based. If they don't even know enough about the law in their own home state, I would hate to think of how misdirected they must be in other states. BEWARE before you give your money over to this scam of a company.
A wonderful experience! HitchSwitch has made the name change process less stressful, and more organized. It is great to know the steps I need to take, to take some off the pressure off! the pre-filled forms made for a quick transition, so that I could send them right back out to the appropriate places. Very friendly & great customer service too.
Bought the premium package - not worth it. Essentially they ask for your contact information and pre-populate forms and print them for you. Not worth the $$ as you still have to go through and add info, find the right place to ship things, etc. Overall disappointed. Was supposed to get phone support through the premium service as well, but they don't have it anymore.
This is 100% worth the money! After getting married, I had no idea where to start with changing my name. HitchSwitch makes it sooooo easy! I’m going to start giving newlyweds this as a wedding gift!
Have had so many issues with Hitch Switch! From not being able to submit my name change form because they kept requiring a state my birthplace which does NOT have one, to having all my documents have incorrect dates because of their forms "not working", it is truly frustrating! You cannot reach customer support as they never answer emails or call them because it goes straight to voicemail. It worked through instagram, but do I really have to "slide" into their DM's to get help on their faulty website? Hoping they will respond to my email in a timely manner (never got a response on the 5 emails I sent already)
A convenient way to complete all name change processes. I liked that I had all the needed forms sent with basic info already filled out. They give step by step instructions on what to fill out and in what order to complete all changes. Saved me time inquiring and searching for the correct forms and processes.
Although it was expensive, it was helpful and worth it. It takes all the guessing work out of changing your name! It’s the process easier and faster than if I would have attempted it by myself.
This is the smartest thing I did other than marrying my husband in the process of planning our wedding. They put together all of the documents I needed and gave CLEAR instructions on what to do per my state's regulations and were able to answer all of my questions. Every person who is getting married and plans on changing their name, should ABSOLUTELY use HitchSwitch. No one has paid me to say this. They have taken a load off of my mind in the post marriage/name changing process.
This was a gift from my matron of honor (and sissy) and I will be gifting it to my future sister in law when she gets married in January. This has made the name change process so easy. I honestly would not have known where to start and would have been so overwhelmed without Hitchswitch. I will be recommending this to everyone I know!!
SO easy and I was able to get everything finalized fairly quickly. They handle everything for you, all you need to do is complete the forms, provide documentation and send in. I HIGHLY recommend this to anyone needing to change your name.
Very easy, simple and convenient in changing your name, & all other necessary forms ie; passport photo...especially in these Covid times!
I am incredibly disappointed with this service.
First of all, it is fairly expensive for what you are getting (some pre filled forms and envelopes) considering you have to go to the post office anyway. But my real complaint is that I was actually given incorrect information. I was told I did not need to send my passport along with my marriage certificate and form to social security, but social security’s own website told me the opposite. I emailed customer service. They didn’t reply for two days, so I emailed again and called (their number goes straight to voicemail.) finally, I get a response, but they don’t answer my question! I went back and forth with the customer service representative (who was emailing late at night, even though this company is based out of New Jersey) and was first told I didn’t need the passport. When I asked where they got that information they changed their mind and said I do! I emailed again asking them to clarify and was told it depends on the state (?) even though social security is national. I replied and asked which states… we will see if I get a response. If I followed their directions I would not be sending the correct documentation, making a long process even longer. This service was a gift from a friend and I will be seeking a refund on her behalf - it actually would have been easier and taken less time if I had just tried to do it myself.
Really enjoyed this service--helped me figure out exactly what to do, in what order, and made note of many name-change situations I hadn't even considered myself. Definitely helped make the process smoother for me--well worth it!
I bought the lowest package and it was SO helpful in feeling confident that I k ew exactly what to do and when with changing my name.
I was initially very intimidated by all of the work involved with the name change process. When I found out about Hitchswitch on The Knot's app, I was so excited that such an easy service was out there. So far, Hitchswitch has been absolutely fantastic and worth every penny! I had a package that came in the mail that gave me a high level overview with tips on what order to submit my paperwork in. And then along with the official paperwork were some really user friendly directions that made it super easy to get everything filled out and out the door quickly with no confusion and frustration. And having the option for additional support if needed is extremely appreciated. Definitely consider working with Hitchswitch!!!
This company sent me all the info I needed to change my name and made it easy to understand and follow. Thank you.
Hitchswitch has made the name change process streamlined and simple. Absolutely worth the money!!
Using Hitchswitch was one of the best decisions ever!! They sent me a package that contained a folder with all of the specific info that I would need to change my name. They included a checklist that helps keep everything in even more order. I would absolutely recommend Hitchswitch to every bride who is changing her name.
I’m so glad my wedding coordinators recommended Hitchswitch. I had no idea where to start the name change process. Hitchswitch sent step-by-step directions for me with stamped envelopes. Get the platinum package, it’s worth it!
PA process for name change is overwhelming and HitchSwitch made it so much simpler! Highly recommend to make your life easier!
Hitchswitch made the arduous and daunting process of changing my name SO easy and digestible. Highly recco the $100 option if it's in your budget, and the customer service was amazing!
It was so easy I didn't stress out out about anything all the paperwork I needed was there and it was quick very happy I used hitchswitch thanks so much!!
Michele C
This is the best full name change package! I have looked at other name changing packages but they just told you how to change your name. Hitchswitch pre filled out all my documents and sent them to me in order of how I should change my name. Super convenient and it took me a short amount of time to get my name changed on all legal documents and work. Highly recommend!!
Hitchswitch was absolutely so helpful in the name changing process. Honestly I wouldn't have known where to start or what to do in order to change my last name and this lays everything out step by step!
As someone who gets easily overwhelmed and will procrastinate anything and everything, Hitchswitch was perfect for me! I got the premium package which included free passport photos! They literally just send you all your paperwork mostly filled out worth envelopes that are already properly stamped. It saved me so much time and stress it was definitely worth it!
Clever, convenient, and user-friendly! I was initially intimated by the whole name change process and was going to put it off until I came across HitchSwitch. I bought their premium package and I’m SO HAPPY. I know I’m doing it the right way and it’s made a very stressful process easy.
Seriously the best thing ever for name changes. They send you a step by step on everything, I swear it’s the best thing since sliced bread. I had no idea where to start, but after answer a few simple questions, you get sent you’re own folder & it gives you everything you need to know from start to finish. It is totally 100% worth the money & so much stress is taken out. You just got to mail in your own pre-filled forms and boom! Done!
Sent me a packet of papers that I could have printed off online on my own. Also -- the passport office did not approve my name change and said that I needed a court order to remove my middle name and add my husband's last name to mine. This was not the case at the social security office. It would have been nice to know this info beforehand. I think I've spent just as much time trying to change my name as I would have without hitch switch.
HitchSwitch made a very confusing process very easy!! I followed the directions and everything worked out perfectly!!
Absolutely HORRIBLE customer service! Haven't even received the packet yet! Do not waste your money with this extremely unprofessional company. Listen to all the poor reviews... seriously. My sister bought me the platinum service as a gift. I went to use the gift card after my wedding and it was loaded with the wrong level of service (she paid $99 and it said I only had $69 on the card). I have been emailing the customer service email address, platinum email address, tried chatting with an agent (no one online), and tried calling for over 10 days. Their phone line even says they'll respond within the next business day and just directs you to the customer service email. I got 1 response asking for information I had already provided.... which I provided 3 times - still no resolution. At this point, I just want a refund and tried to reach out via INSTAGRAM since they're so unresponsive! Do not waste your money on this scam of a company. Will be reporting them to the Better Business Bureau and writing "warning" reviews anywhere I can find. Wish I could give them 0 stars honestly.
THIS IS A HUGE WASTE OF MONEY. I ordered this to save myself time and thought, oh hey it might be a good idea to have someone I can direct questions to just in case. No. This is all stuff you can look up yourself and if you have any questions, forget asking the service you PAID to help you do it, and just look it up yourself. They won't answer you or you'll end up knowing more than they do after a quick google search. Not worth it all all.
Just want to recommend hitch switch to anyone that wants to take the headache out of changing your name. Ever since COVID so many things were closed and I was having trouble getting the right answers as to how I could proceed. Hitch switch gave step by step instructions and had pre printed papers and envelopes. Just skip the head ache and make it easy on yourself, use Hitchswitch!
I got the premium package! $100 for everything they do for us! It was a no brained! I’ve already recommended to several friends and they are all very please with this awesome service! Confidential, fast, and soooo easy!!
Totally recommend! Super easy to follow and makes changing your name EASY!!! So glad I found them!
This company is very helpful when it comes to name change. They break every little detail down for you on how to follow the instructions and get it sent out quick as well. Thank you guys again for all your help!
This was a no brainer. When I got the folder everything was so gorgeously organized (Type A people especially will love this), and I ended but having a question about making my current last name a second middle name. It was clear in the packet that this is more of a complicated process and so I emailed the support team. I got such a quick response and a very helpful answer. It feels good leaving all of this to the pros. I for sure would have messed something up.
When I heard of HitchSwitch I didn’t think twice about using them! This was the best decision I made. I felt confident in there work and completely stress free! I recommend this to every newlywed.
Makes name changing Simple and Easy! So glad I did this!!
After our most magical day I instantly began to get excited and get to work on changing my last name. However, I was mentally exhausted and couldn’t think of starting yet another project. Then aloof cam Hitchswitch. With three clicks on the computer and a few days waiting a package was received with EVERYTHING I needed to start the name change. So relieved, grateful and stress-free!
I am very grateful to have found Hitchswitch as I did not know where to start with changing my name. They provide a step-by-step sheet to follow; which I was heading in the wrong order so thank heavens I found them! If I have questions at anytime they are available to direct me :)
I got the platinum package, so I could have full access to a customer service rep by email. I have emailed the rep, the company, and the platinum support email addresses multiple times for a MONTH with no response whatsoever to my questions. I did receive the packet with how to fill out the paperwork, but that is it. I would absolutely not recommend the platinum package to anyone. Maybe the most basic, where they just send you a few pages in a packet would be worth it. Otherwise, not worth the $$$!
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Parsippany, NJ
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