Marche Wedding & Event Venue

Our wedding reception at the Marché was everything we dreamed of and more. The views were breathtaking, the venue was elegant and timeless, and the food was absolutely delicious. It was truly the perfect setting for the most special night of our lives. We had an amazing night! What made it even more incredible was the outstanding service we received from Wallace. He was nothing short of phenomenal. From the first moment we met him, he made us feel valued and at ease. He was accommodating, answered every single question we had (no matter how big or small), and consistently went out of his way to ensure that everything was exactly as we envisioned. Wallace’s calm, can-do attitude was a blessing throughout the planning process and on the big day. He managed everything seamlessly, and we felt so confident in his hands. He came up with solutions to our concerns without any hesitation! Without him, we likely would have chosen a different venue—he was that essential to making our wedding perfect. Wallace is a superstar who deserves to be in charge and absolutely deserves a promotion. Unfortunately, our experience with the sales manager, Emily, was not nearly as positive. Her attitude often felt cold and dismissive. Anytime we asked a question or made a request, her default answer seemed to be “no,” which made us feel like we were inconveniencing her. It was disappointing, especially when contrasted with Wallace’s incredible service and enthusiasm. Despite those challenges, our wedding turned out to be the most magical night of our lives. The Marché is a stunning location, and with the right leadership (like Wallace), it truly shines. We’re forever grateful to Wallace and the event staff for making our reception everything we hoped for and more. If you’re considering The Marché, rest assured you’ll have a beautiful event—just make sure you ask for Wallace!

I wish I could give this venue 5 stars because it truly is a stunning location. It's hands down one of the most beautiful places in New Orleans to get married. The ambiance is airy, elegant, and perfectly blends classic New Orleans charm with modern touches. The views are breathtaking, and the food was absolutely exceptional. I wish I could say this venue deserves 5 stars because my wedding day was the best day of my life. However, our experience with the Sales Manager, Emily, left a lot to be desired. From the beginning, communication with her was a challenge. She was incredibly difficult to reach, and we struggled to coordinate a time to view the venue. When we finally managed to schedule a visit, we were disappointed to find that Emily simply unlocked the doors and left us to tour the space on our own. There was no guided walkthrough, no formal introduction, and no effort to answer our (very simple) questions. It felt like we were more of an inconvenience than potential clients about to invest $30,000 for a four-hour event. It was disheartening, especially as an excited couple eager to plan our big day. In contrast, other venues we considered treated us with enthusiasm and genuine hospitality. For instance, at The Jaxon, the owner personally gave us a two-hour tour, offered us drinks, and thoroughly answered every question we had—even though their pricing was more affordable than Marché. Despite these experiences, we ultimately chose Marché for our wedding. However, the disappointments didn't stop there. Leading up to our event, Emily’s communication was inconsistent, and there was no formality in guiding us through the process. We weren’t informed about the next steps as a couple—there was no clarity on when to schedule our tasting or any effort to alleviate the uncertainty we were feeling. It seemed like she was disengaged, leaving us to take the steering wheel and figure things out on our own. Additionally, as we just paid our final balance, Emily failed to inform us of the 3.5 % credit card charges, which could have been eliminated by informing us that we can pay ACH. This is could have been easily prevented by informing us as the customer, but clearly once again Emily is very disengaged. On a positive note, I must acknowledge Wallace, who I believe is the food manager. He was exceptional—friendly, attentive, and clearly passionate about his work. If Marché wants to improve its reputation, they should consider putting someone more like Wallace in the sales role - to provide a more exceptional customer facing experience. Once again, overall, while the venue itself is breathtaking and the food outstanding, the lackluster customer service we experienced from Emily significantly detracted from our overall experience. I hope Marché can address these issues, as they have so much potential to be truly five-star.

The Marche Service was very professional by Wallace. The Servers were caring, polite, professional. The food presentation was Excellent and it was Hot and best of all delicious. The room itself was very classy clean lots of windows and light by the Mississippi River. We couldn’t have asked for anything better.