Riviera Waterfront Mansion

When we were planning our wedding, we knew we wanted it at the Riviera Waterfront Mansion, and we are so glad that we chose them for our wedding day! Irene and Tara were both fabulous to work with, and would be responsive to any and all inquiries from me (the bride) and my mom as well. The staff went above and beyond for my brother with special needs and everyone raved about the actual reception! The vendors that were recommended were also amazing - very professional and kind individuals. We cannot say enough good things about the Riviera! 5/5 stars

They went above and beyond to make our day special. We were able to relax and have a great time, and our guests raved about how beautiful the venue was. Would recommend!

I have nothing but amazing things to say about the Riviera. When my husband and I were searching for venues, we stepped foot into the Riviera and knew it was the one. The venue itself is absolutely stunning, but the management (specifically Irene, who is truly so kind, fun and amazing) made everything so easy for us. Our wedding day was seamless and we have not one thing we can look back badly on. The food was amazing, our Maître d', Julie was phenomenal, our bridal attendant Maria was so sweet and attentive, the bartender Charlie was raved about, and the list goes on. The day was everything we hoped it would be and then some. I truly hope we get to come party at the Riviera again. Recommend 1000000%!

I had my wedding of 170 at the Riviera on 10/29/22. Having not found a venue a few weeks into our search and feeling like we were getting the same cookie cutter catering halls and venues, my mother and sister, both RN's, made the suggestion to look into The Riviera having received some great feedback from coworkers. From the minute we stepped into the venue we knew that this was THE PLACE. Not only did we fall in love with the beautiful venue but their staff was absolutely amazing, answering any and every question we had and making us feel as if we were not just another wedding they were fitting into a time slot. Another selling point for us: Almost all of their staff and management has been there for over 15 years. After we booked our date, we continued to receive amazing support with every phone call and email being answered within a 24hr period, something we very much appreciated. As the date fast approached, they were absolutely amazing with handling all of our special requests and extreme levels of detail (We knew we were "High Maintenance") We had FDNY Bagpipes for our entrance, heater deliveries, an Irish band at cocktail hour, special requests for setting up our bars and cigar stations, several changes to our seating and table arrangements, elderly that needed to be served drinks at the tables, the list goes on...... The bottom line, we received THE ABSOLUTE BEST service, there was not one detail missed, the food was amazing, they treated all of our vendors and musicians amazingly. We are still getting calls and texts that our wedding was the best that anyone has been to. Seriously, as I am writing this review Saturday afternoon after a group of friends attended a sub-par wedding on Friday. 12 out of 10 - food, liquor, table service, speed of bartenders, ambiance, bridal attendant, Maitre d and management. Thank you so much for making our day amazing!!!! With Love, Tom and Lauren

My husband and I cannot thank The Riviera Team enough for their exceptional service, care, and detail that went into hosting our wedding this past Saturday, October 22. We cannot speak highly enough of the attention that not only ourselves, but our entire bridal party, received from Megan and Maria during our reception. As a very anxious bride, the team made me feel completely comfortable and confident throughout the entire evening, and I can truly say it was the most fun I ever had. Every single item of decor was perfectly displayed (as Irene promised) and even cleaned up, allowing our most special guests to no even lift a finger! We have received countless compliments from our guests regarding the entire staff that evening. Every single server was polite and attentive to our guests, and ensured they had a memorable time. The positive feedback on the food is endless, and people were truly blown away by the dessert bar. I can’t even recall how many times I have been told this was the “best wedding ever”. So thank you again to the entire Riviera team for ensuring we truly had the best night we could’ve dreamed of. We HIGHLY recommend working with the Riviera for the most enjoyable wedding planning experience and absolutely perfect wedding day!

The Riviera Waterfront Mansion made our dream wedding a reality. Not only is the venue absolutely stunning, but the food is terrific and the staff is even better. Throughout our entire planning process, the Riviera staff were helpful, attentive, compliant and never made us feel as if we were an inconvenience. They granted every request we asked and took all the stress out of planning a wedding. All the decorations were set up not only exactly as requested, but even better than expected. The day of our wedding they made the entire bridal party, especially the bride and groom feel line royalty. The food was amazing and the guests from near and far are still raving about the quality and quantity of food at our wedding. The energy at the venue that night is unmatched and we have the Riviera staff to thank. Anyone who is looking for a rustic venue on the water needs to book at The Riviera.

Our guests raved about the service, the food, the view of the water, and the beautiful ballroom! My husband and I wanted to include Filipino traditions in our ceremony, and they were happy to work with us! We also had guests with dietary restrictions and allergies, and Irene was happy to make note and accommodate. Overall, the wedding day itself went smoothly, thanks to Megan, Tara, and Christina! Megan, our maitre d, kept us calm and kept things running smoothly with any hiccups that came up. Christina made sure we were hydrated, fed, and happy! Our immediate families and bridal party in particular felt very well taken care of, but really all attendees complimented the staff and bartenders for being fun and attentive! Everyone had a great time.

The Riviera Waterfront Mansion. So much goes into planning your big day. With Riviera you have someone on your side that can help you every step of the way. Irene and Tara were so helpful throughout the entire process. The day turned out beautifully. They are a well-oiled machine that makes the day flow easily and calmly. The grounds are beautiful and the staff were great to work with. So many guests complimented the food and were surprised with the abundance of it. They readily accommodated special requests that made our day unique and special. The venue itself is unique in that it has a beautiful, well-manicured outdoor panoramic water view for cocktail hour and ceremony, but then has a warm rustic feel inside with exposed wood beams and high ceilings. Just lovely! Unfortunately, we had an “officiant emergency” the night before the wedding. It had nothing to do with the Riviera, but I called Irene for help. She made it her mission to help us out so we were prepared for the next day. You find out the quality of the people you are dealing with when an emergency comes up. They went above and beyond. At the end of a great night I left there feeling like I made a new group of friends! Great Venue!

Overall was happy how the day went. They do charge for every little thing so if you like this venue for all the beautiful photo ops, beware that to get the venue beforehand and utilize the grounds for pictures they charge extra. We got great discounts when we originally booked in 2019 but dealing with them once they reopened were different staff after covid and they are more sales focused rather than customer focused. The cost on the exit station we wanted went up without them telling us, they didn’t send us home with extra meals for the 3 people who had to cancel last minute and they changed the indoor ceremony option without notifiying us (which really upset me bc I didn’t find out til our final meeting but luckily the weather wound up being perfect). They charge a ridiculous amount for tip so do your own research rather than blindly following their recommended amount like we did.. The biggest disappointment of my day was they did mess up my ceremony so if you have your ceremony at the venue beware. I do not recommend doing your ceremony at them at all. I went over the details numerous times with Irene and Tara, even up to the day before I was on the phone with Irene talking about the sides and where I wanted my moms wheelchair to be set up to be right in front of me and yet they still managed to mess it up. At end of day I brushed it off only because we were already married so it wasn’t as important to be perfect but I am definitely annoyed at paying for my ceremony to be there when they really messed up the order and placement. My bridal attendant was great though, wish I remembered her name but such a sweetheart and was great with my bustle and always making sure I had a drink in hand. They set up all my decor exactly how I requested and were easy to communicate with during the past few months leading up to our day. We did receive a lot of great feedback from our guests as well on how everything was run and even about how great their waitstaff was.

I wish there were 10 stars to give because that is truly what this venue deserves. Had my wedding there on 10/10/21 and the entire day was absolutely magical. Top to bottom they were absolutely amazing to work with. From the fantastic views, to the breathtaking bridal suite I was completely blown away. Very professional, easily contacted, guests still raving about the food. Amazing team including Tara and Megan who knew what I needed before I even did. Staff was very attentive to all of my guests and really made my special day magical. Don’t walk but rub on over to them for an absolutely amazing wedding experience!

BEST DAY EVER!! Seriously, the Riviera blew us away the day of of our wedding. The grounds are beautiful to begin with, and pair it with amazing service = day made. The staff was so attentive to not only my husband, myself, and our bridal party, but to ALL of our guests. Our guests could not get over how attentive the staff was and they could not stop saying how gorgeous the venue was itself as well. There were so many people that had never heard of the Riviera and said it was a hidden gem. We were SO happy to hear this. We fell in love with the venue when we toured it and were just as happy when we found out our guests fell in love with it too. If you're looking to get the best of both worlds, getting married on the water & a rustic feel, the Riviera is the place! Food is AMAZING too!! Highly, highly recommend!!

We had a wonderful experience at a wedding yesterday at the Riviera Waterfront Mansion in Massapequa. The garden ceremony was in a breathtaking setting on the waterfront, with the bride and groom under a canopy of pink and white roses. Then the guests were invited to a stellar cocktail hour on multi-level outdoor decks complete with a raw bar laden with shrimp, oysters, crab and lobster. If you wanted something other than shellfish, no problem—numerous pasta choices, carved meat, meatballs, eggplant rollatini, charcuterie, cheeses and so much more. Speedy bartenders helped us wash it all down with top-shelf libations like Ketel One and a wide variety of wine and beer selections too. We progressed to the indoor dining room for the dancing and dinner celebration to begin. My salmon entrée was perfectly cooked with an herb crust, very moist and flavorful. After dancing the night away, the dessert buffet was served featuring every kind of cake and pastry you could imagine, make your own sundaes and espresso drinks (spiked or not) to accompany them. The service staff was extremely pleasant, very polite and efficient…the facility--immaculately clean. I would return in a heartbeat as a guest or to plan an event for my own family.

Beautiful location with a staff who went above & beyond to make our day PERFECT! Love that it is only 1 event at a time, so you get undivided attention. The staff made everything run smoothly and anticipated our every need. The food was delicious. Our guests were raving about everything- especially the Viennese Hour!! Amazing experience!

Maria and Tara made our wedding day run so smoothly and we couldn’t be happier with their service! We never had to ask for food or drinks because we were always being looked after and cared for. The Riv team was very attentive to not only our needs but also the entire bridal party. The venue provided the most beautiful backdrop for our big day and everyone left raving about the food and dessert bar!

WOW where To even begin the most absolutely stunning beautiful well put together wedding I have ever attended and just absolutely had the best night of my life the whole night I was stunned by how beautiful everything was!! would come back here in a heartbeat!

We just had our wedding yesterday and it was amazing! We were supposed to get married last year and had to postpone to this year so we worked with the front office quite a bit to reschedule everything and they were great - always calm yet still overtly excited for us and our big day. The day of was great! Our maitre’d Meg was so good. She was always smiling and making things run seamlessly without me even really knowing. She kept my (crazy) bridal party organized for the ceremony and grand entrance and helped me bustle my dress with no problem. Overall the service in general was great, all of the waiters/busboys would ask me if I needed anything and service flowed quickly. The food was really good and the dessert set-up was insane. I only have two negative comments - 1) the Caesar salad was kind of lame. That’s one of my favorite things to eat so I asked for just that as the salad (no other appetizer course) and it honestly reminded me of the salad I used to get at my college dorm. (But seriously that was the only food that wasn’t great) 2) make sure at your initial meeting you are very explicit about timing of your wedding and when you want to arrive. You can pay for an extra half hour at the venue for you and your bridal party to arrive early, which we wanted to do but later found out that we couldn’t because we didn’t make our start time late enough to give time between their midday wedding and our evening wedding. Not a huge deal, but just something to be mindful of when initially planning. Overall we loved the venue and our family and friends did too! Definitely have Tim’s Florist do the bistro lights - it totally makes the space.

I would recommend the Riviera 100%! I got married there a week and a half ago and the night was an absolute dream. After seeing many mixed reviews I was nervous but in the end I know I made the right choice. There’s no place on Long Island with the kind of atmosphere the Riviera has. It’s rustic and elegant. The views from the water are breathtaking. The renovations they did really open up the room. The food was delicious (yes I actually ate at my wedding! Stuffed flounder, prime rib, chicken princess, baby lamb chops) I was also nervous because I had 210 people but there was plenty of room! Samantha one of the banquet managers was great and easy to communicate with. Danielle my bridal attendant was great. Always there to help me out and bustled my dress perfectly. Meaghan my maitre-D was unreal. Not only is she such a nice person but she made sure the night went flawlessly. Literally as soon as the ice in mine or my husbands drink was about to melt they brought us a new one. Meaghan and Danielle are truly professional and great at what they do. I want to do my wedding again! Thanks Riviera!

I just had my wedding here and I couldn't have envisioned a more perfect day. Although I had heard horror stories of planning a wedding here, I did not have any issues during the entire planning process. The night of the wedding was an absolute dream. The staff was wonderful, the food was amazing, and the venue itself is just gorgeous. I would recommend it to anyone.

The minute we walked into the main room of the Riviera we knew this was the place for us for get married. It is not your typical ballroom type. It is rustic and beautiful. The outdoors is absolutely gorgeous. We were lucky to have an outdoor ceremony and cocktail hour. The food is delicious. The staff is wonderful. My guests raves about this place.

We couldn't be more thrilled with our experience at the Riviera. From start to finish, working with Elena was an absolute dream. She assisted me with everything and offered step-by-step guidance with each part of the process. The food was by far the best food I've ever had at a wedding venue, the drinks were delicious and the service day-of was unreal. Danielle was with me and my bridal party whenever I turned around, happily, with a drink in hand to replace my last. Being a high-stress person, I fully expected to be running all over on the day of my wedding, but rather I got to actually enjoy the event because their team was SO on top of it all. The grounds gave our guests room to explore and enjoy on the beautiful day we got, which was just the icing on the cake. I can't recommend this venue enough...brides, look no further: this is THE venue. Thank you to the entire team that made our day so special!

I was blessed to hold my wedding at Riviera this past Thursday. phenomenal is an under statement. The level of exceptional service was something that you just don’t experience often. The beautifully groomed grounds, the attention to detail and execution of catering to our wedding needs were outstanding. Danielle and Megan were at my side from start to finish and never missed a beat. My husband and I were treated liked royalty. Every single staff member went above and beyond their roles. My husband and I, wedding party, family and friends who aren’t the easiest to impress made sure they expressed their high level impressions of our wedding day. Elena was incredible, so humble down to earth and humble. We are forever grateful for choosing the Riviera to make our wedding dreams come true!

GET MARRIED HERE! Amazing venue inside and out. Staff was fantastic. Everyone loved the setting on the water and the beautiful setting inside. Irene was a pleasure to work with The whole staff was. Love it so much we hope to go back for their New Years Party.

My husband and I had our wedding at the Riviera last night and it was everything we could have ever wished for. The grounds are just breathe taking with all the amazing renovations. our guests couldn't stop saying how beautiful it was. the ceremony and cocktail hour on the water were so incredible and the indoor rustic vibe with gorgeous floor to ceiling windows was all we ever wanted. Our bridal attendant made sure we had a fresh drink in our hand every minute of the night, helping immediately with anything we needed. I am so blown away by everything, thank you for going beyond our expectations and making my dream wedding come true!

Perfect Perfect Perfect!! My husband and I just got married here on June 7th 2019 and our wedding was more than we ever could have imagine. From the start everyone we spoke to was so helpful and wonderful. The venue is STUNNING and people were blown away by our cocktail hour on the water. The grounds are beautiful and the reception room is unreal. The Riviera is updating constantly and they pitched the roof and added in new windows so now the view is unlikely anything you've ever seen. Our guests are still calling us saying the food was so delicious and it was the best wedding they have ever been to. The staff was so beyond nice and helpful to not only us but our guests as well. I could go on and on about how perfect the Riviera made our day!!

They definitely exceeded my expectations from when I booked them. From the days leading up to my event they were finishing the renovations which are breathtaking. Irene was SUPER accommodating, i was nervous because people talk so much crap about her in reviews, but she never told me i couldn’t do something and always had a smile on her face, she really made it a pleasant experience. Danielle my bridal manager was amazing, she was following us around all night making sure that we always had a drink in our hand & whatever food we wanted. She also helped fix my bustle that broke. The only thing that wasn’t too great was i heard afterwards that not everyone got cake, or champagne for the champagne toast. The service was not 100%, however I think that is expected from a staff that has been working since morning time to accommodate a day wedding and an evening wedding. Overall, i would say the Riviera made sure it was the wedding of my dreams!

I had my daughters wedding at the Riviera on May 19,2019. From the moment we got out of the limo and stepped onto the grounds it was an amazing experience. The venue and view are amazing as well as the food. The service was outstanding and they were attentive and responsive to us the entire day. I can't say enough about this place...it exceeded all my expectations! It was truly a magical day. This is the perfect "destination" wedding in Massapequa!

My husband and I got married last weekend at The Riviera at Massapequa and couldn't be happier. Irene and her staff were amazing to work with and made the wedding planning so easy. The staff at our wedding were awesome and made sure everything was perfect. Guests are raving about the food. Everything from the Swedish meatballs and suckling pig during the cocktail hour to the stuffed flounder at dinner to the assortment of desserts at the Viennese hour were amazing. If you're looking for a venue for your wedding look no further than The Riviera!

My husband and I had our reception here and this place is amazing! From the start of booking to the day of. The grounds were gorgeous, staff was extremely attentive, the food was delicious and the bar service was unreal!

Beautiful venue! First time here, I was amazed by this venue! Everything was outstanding the food was so delicious ,the service was exceptional, the bar fast and a lot of good choices, The View!!!!!, The Main Ballroom!!!!! I also loved that it is only a one event place, as a guest we could go outside whenever we wanted, we were not confined in the cocktail room or in the ballroom. One of my greatest experiences!

I just attended a wedding at the Riviera. The main ballroom is so Beautiful and Charming. There is a view from where ever you sit. I was seated on the right side of the room we could see everything that was happening and the best part was that the tables were not on top of each other their was plenty room to move around. The dance floor, WOW haven’t seen or been on a bigger dance floor at a venue than this one. There were at least 260 guests at the wedding.The grounds and the waterview is magical! This was a fairy tale wedding. They were very accommodating with our vegan and vegetarian diet. Food was amazing , drinks were flowing and the Staff was stellar.

I attended my second event at the Riviera yesterday! (The first was a family wedding a year ago). This place is so beautiful, especially if you like an updated but romantic and rustic style (my favorite) and the views are gorgeous. The staff was amazing for both events and the food was great too! I was so excited to return for a second time and it was just as good as I had remembered! I can’t wait to return again!

I attended a fundraiser at the Riviera yesterday and I've also been there twice before for weddings. They never disappoint! The venue is stunning and food is delicious! You can't go wrong!

I attended a fundraising event at the Riveria and I can not say enough good things. The food was delicious, the service was excellent and the views were breathtaking! The decor is beautiful and perfect for photos. I will be sure to recommend the Riveria to all who need a venue in the future.

I attended and event at the Rivera. It was fantastic! Beautiful place right on the water and the food was great! I will recommend in the future.

Amazing venue. Attending an event there today. Impeccable service. Delicious food. Such a beautiful place.

I cannot begin to describe how amazing The Riviera is. Impeccable venue, fantastic food, top notch service, EVERYTHING was just amazing. Thank you to Irene and Elena!!! I don’t know what I would have done without you both! Lenny, our maître d’, was wonderful. I will DEFINITELY be recommending The Riviera in the future. Thank you!!!

I got married on 10/27/18 and it was amazing. The Riviera is just beautiful. It was a crazy Nor’easter that day but that didn’t stop us or the amazing staff at the Riviera. I can’t say enough good things about Irene she rocked. We loved her and she made the whole experience better. She constantly told me to relax and not sweat the small stuff because in the end it is what it is. Which she was right. The crazy awful weather didn’t stop us from having the best day ever!!!!! Anyone who is thinking about The Riviera I would say go for it. It was a beautiful venue so rustic and warm. The food was ridiculously good. Our guests said it was a food extravaganza. The desserts were so good and my son loved the chocolate fountain ( thanks Irene 😘). Thank you thank you.

We absolutely loved everything about the Riviera! From it's warm interior, to beautiful gardens and waterfront, as well as helpful, friendly and accommodating staff, it is a stellar venue!

Everything was beautiful and went smoothly except for the rude mater dei. He actually approached us towards the end of our wedding in front of guests and said he normally gets tipped much better. Never had someone be so unprofessional and rude.

I had my wedding at the Riviera in September and could not have been happier. From the day we went for a tour with Irene, we knew it was exactly what we were looking for! My guests are still talking about how beautiful the place is and how delicious the food was. Throughout the planning process, Irene and Elena were so helpful and always got back to me quickly and had great suggestions. On the wedding day, our bridal attendant and Maitre D were unbelievable and made sure we had everything we needed. I couldn’t have been happier with the way everything turned out at the Riviera!

We love shooting here! The views are spectacular! The food is always on point and the staff is super friendly and helpful. You can tell how much the owners care for this beautiful venue by the way it is maintained and the fact that they are always adding subtle upgrades throughout the facility! Every time we shoot here we see something new! This is by far one of our favorites! East Shore Wedding Photography www.eastshorephoto.com

We Had our wedding ceremony and reception Sunday Sept 9th, 11:30am-5pm. We came from out of state. ( I am originally from Long Island) Although It rained and we could not use the outdoor beauty to this venue the wedding still went on indoors and it was just as great! I cannot thank the staff at the Riviera enough. What a beautiful and organized job they did. My matri de Megan and my bridal attendant Danielle were amazing !!!! They made me have no care in the world, which helped me enjoy my wedding to the fullest. Irene and Elena are amazing and helped me so much throughout my wedding process. I couldn't have had such an amazing wedding without them. My guests were blown away by the venue and the food. lOVE LOVE LOVE this place. If I could have 10 weddings they would all be at The Riviera haha

As soon as we got engaged, we immediately thought of the Riviera! They only do one wedding at a time and the grounds are absolutely beautiful (inside and out). They’ve even recently made some improvements (new ceilings, updated bridal suit, new staircase, etc) which made it even better. We did hit a few communication issues (the administration was in transition), however, IRENE and ELENA honored all of our wishes and were extremely accommodating. LENNY (our Maître d’) and DANIELLE (my bridal attendant) were both great! The service at the bar and in the dining room was wonderful. Our guests have been raving about the food and alcohol - in both quality and quantity - for months! Our pictures of our first look and the ceremony are stunning thanks to that gorgeous view!

With the exception of one bad encounter with the owner, who tried to price gouge me for asking her to honor a prior managers promise to have Woodford Reserve and Patron, our experience at the Riviera was fantastic. Elena was a joy to work with. Lenny, our M'aitre D, was on top of everything. He kept the staff moving like a fine engine and made sure every aspect of my daughter-in-law and wife's planning was carried out as planned. In addition the 3 bartenders were super. They remembered people and their drinks, were quick in getting people what they wanted, and were friendly and professional. I was the father of the groom, and they knew that, and i can tell you my glass never went dry. If they saw me walking past any of the bars they had set up, and my drink was low, they'd call me over and hand me a fresh Jameson on the rocks. Also, the food was excellent; not only the appetizers, but also the meal - which is highly unusual in most venues. Just so you know, the Pork Chop was crazy good. Some things to know. I tipped the bartenders really well before we even went outside for the ceremony and promised them I'd see them again if they did a great job. They did and I did. They deserved it. I tipped Lenny and his staff an hour before the affair ended. My feeling is that since part of his job is to split tips if I didn't give them till late he'd be able to concentrate on the party. He did. If you follow my lead be prepared to give these guys 20%. We were able to order burgers from All America to arrive at 11 P.M. Any one who is from Long Island knows All America is Massapequa. Our guests loved that it was there The negatives were, in addition to the owner who has no feel for people or how to make customers feel appreciated, -- 1) The wait staff takes drink orders but they are busy and cannot deliver them quickly. I had a few people complain about that. The answer to the problem is tell your guests the drink service is slow, so if it's important get up and go to the bar; 2) The shuttle bus was too slow going back to the hotel. They should offer the option of one bus half an hour before the ceremony ends, 2 when it is over, and one half an hour after it ends. We had too many people waiting; and 3) despite what the Riviera tells you the bar really doesn't carry Top Shelf. It's more like mezzanine shelf . All in all we had a great experience at the Riviera and would highly recommend it to any one.

My daughter's wedding was excellent! The food, service, and attention to detail were amazing! The manager Irene was nothing less than perfect! She was accommodating, professional and clearly explained all services to my family, including extras. Before the party, she explained the setup times and, since we were the final party of the evening, the EXTRA cost if the party ran late or we wanted more time, due to paying her help overtime. I clearly understood these instructions and happily paid the extra money for going one hour over,since we were having such a great time! I can't imagine anyone not understanding these costs and thinking they can "get away with it" , by staying later without paying( very low class and rude) ,but these people have a business to run! Anyway, I am very satisfied and heartily recommend the Riviera to anyone who wants great service, a great view of the Great South Bay, and wonderful food and drinks.

It saddens me to have to write a 2 star review for my wedding. I got married here two weeks ago and I must say while this day was all I ever dreamed of, dealing with management at The Riviera nearly ruined it. I booked my wedding two years ago with the old management team who seemed nothing but helpful, sweet, and accommodating. Getting closer to the wedding I had not heard from The Riviera so I reached out to the banquet manager only to get no response. I called and called and finally heard that the person I had been working with was let go. I eventually came in to finalize all details with the new management and what a mistake that was. From the moment I met Irene, the new manager I was very upset with the way I was treated. They make it feel like they are a factory churning out weddings ignoring that for you, this is something you have looked forward to your whole life. They made me change my wedding time (6 months before the big day), refused to give me or my vendors enough time to set up or get ready there, made every request feel like a hassle, and honestly made me feel like a burden. They were hard to get in contact with, honestly just completely straight up rude. Getting closer to my big day, I had the pleasure of working with Elena, she was much sweeter and accommodating. She truly was great but it felt as though under the direction and supervision of Irene, there was only so much she could do to help and accommodate us. I really wish I could have only worked with Elena, I believe my experience would have been a lot better. The day of my wedding, everything started out amazingly. The place was breathtaking. The wait and bar staff unbeatable. My maitre d and bridal attendant were attentive and incredible. The food was really fantastic and I got so many compliments! Honestly, I was so happy with how the day was until the end. While my wedding was beginning to go over slightly in time, instead of politely coming in and wrapping things up, Irene was there to be rude yet again. She came in, UNPLUGGED my DJ which to be honest is truly unbelievable. They broke down my wedding in front of guests, told my vendors they had 30 minutes to be out, pulled a drink out of guest's hand, and quickly turned my perfect day sour. It was visible to every guest that something was wrong and while I know there was a wedding after mine, a few hours later, how could a place that you trust to make your wedding perfect, do this to you? If you can't handle two weddings in a day don't book them. If the management was better, this place would hands down be getting 5 stars. I know the place is gorgeous and honestly sells itself, but customer service is important in making this day as special as it is supposed to feel.

We had our wedding reception at the Riviera on 03/10/2018 in the PM and I couldn't recommend them more! EVERYTHING was perfect! The food, and I heard this too, was the absolute best! I totally recommend adding to the cocktail hour - our guests raved about the added carving stations, sushi bar, calamari and lamb especially and the filet mignon entree for our dinner option! The grounds were beautiful and my photos look amazing! Our guests loved the family feel and warmth of the wedding and said it was the BEST they've ever been to! The atmosphere at the Riviera is beyond warm, rustic and nostalgic with the fireplaces and beautiful balcony. It stole my heart, and my guest's hearts, how personal it is there- I loved that there wasn't another wedding going on at the same time. It was clean the whole night, and perfectly put together and decorated the way I asked! Staff were simply amazing, they answered all my questions- I called them so many times throughout the planning process to ask questions and they were always available and so incredibly helpful and understanding. I can't imagine anyone saying anything bad about the new staff, we seriously loved everyone, Paul, Irene, Elena etc and had so much fun through it all!! They even must have thought we didn't give a gratuity (my Dad had too much to drink and forgot to give them out that night) and I would have never known they were just so professional and warm and happy for us the whole time!! (We dropped it off the next day though!!!). If I could give any bride advice it would be to book their wedding/events here!

It actually breaks my heart to leave a bad review for Riviera because it really is a gorgeous place and was the venue my fiancé and I booked for our wedding, before canceling with them and booking with another venue. However, I feel like I'm left no choice because of how I have been avoided like the plague from every single person here. Last February, my fiancé and I booked our March 2018 wedding. At first they seemed super excited to work with us and lead us to believe nothing less. After we left our deposit, it all changed. Getting a response from them was literally like trying to get a call back from my deceased grandmother. It would be weeks before a response. We were also informed that, in the event that we didn't like the food after the tasting, we could get our money back. And it states that on our signed contract. Well, sadly, we were extremely underwhelmed by the food. The tasting in general was poorly executed. If you're spending thousands upon thousands of dollars to host the most important day of your life, you should not be subjected to sharing it with hundreds of other people and get served leftover cold food from the earlier tasting. I reached out to our salesperson and informed her that we were not happy and wanted to cancel our wedding. Not a response from her for 3 weeks. And when she actually responded, she said she would have to pass this on to her boss who would be in touch with me. No one got in touch with myself or my fiancé. I reached out to her again and she said she was sorry she would have someone call me back immediately and nothing. A month went by and I emailed her and called and she, again, said someone would contact me back. Not a single response. At this point I just wanted my money back. I called and called and called and emailed and no responses. I finally gave up in July. In September I get an e-mail from some new person saying this: "Good Afternoon Kristen, We have tried to contact you and Philip for some time now. Would you like to schedule an appointment to come in for your next payment for your wedding? If you have any questions please let us know. Thank you!" Are you actually joking me? First off, not a single person had tried to reach out to either of us. I can understand if I didn't get one phone call, but multiple phone calls? Not a chance. And neither did my fiance. And if that was the case, why couldn't an e-mail just be extended to me. Better yet, why couldn't you just respond to the umpteen other emails I've been sending that had gone unanswered? The woman's name I spoke to was Elena, I believe. She said she was sorry to hear about this and that the woman I was working it was no longer with them and then went on to bash her to me, which I found incredibly unprofessional. I asked her about getting my money back, that I was promised. She said to put it in an e-mail and someone would get in touch with me. I did just that and surprise, surprise not a single response. I was in the process of hiring a lawyer and realized that they obviously need the $2,000 more than I do if they're willing to risk their reputation rather than give it back to us. So I decided to let the public know how truly disastrous my experience with them has been. No respect for people who work hard for their money. I wish I could say my experience was better, but that isn't the case. I would NEVER recommend them to anyone and I will never attend any event here.

My husband and I had the most AMAZING experience at the Riviera. I could not have imagined a more perfect day or perfect venue to have our wedding. Everything went so smoothly and without a hitch, I was a little worried after reading some reviews but after my experience I don't know how anyone could have anything negative to say about this place ! Our Maitre D was Megan and she was super wonderful, had the whole day run so incredibly smooth. Our bridal attendant Danielle also always made sure my husband and I had fresh drinks in our hand, even if they weren't fully empty. The food was amazing, the venue is gorgeous and I even enjoyed the venue more for a day wedding! The views are spectacular. we had 150 people and did not feel cramped at all. Everyone can not stop talking about how awesome our wedding was, and I will not stop recommending this venue to any new brides I know! Everything was absolutely perfect! Also on top of it all they are so reasonably priced especially for all that you get, this place is truly a hidden gem that is wonderful for any rustic bride who wants a wedding without having to pull all the little details together!

The venue was beautiful, food was great, desserts were delish, and everything went off without a hitch. The venue pricing was good and they did everything I asked them to, so no complaints here. We had an amazing day and I am glad we chose the Riviera.

My bridal shower was here & it was phenomenal! The staff, food and service was great!