About this vendor
Fine Jewelers. Since 1921. Shop classic, modern, and trending fashion and bridal jewelry. Perfect for engagements, weddings, gifts, and everyday wear. With 1,000’s of hand-curated loose natural and lab-grown diamonds and an unbeatable selection of designer, exclusive, and customizable fine jewelry styles, we’re more than just engagement rings, wedding bands, and your favorite earrings, necklaces, or bracelets—we’re your lifelong jeweler, here for every moment, milestone, and celebration.
Details
Rings
- Engagement Rings
- Ring Services
- Custom Designs
- Engraving
- Financing Available
- Jewelry Cleaning
Wedding Jewelry
- Bracelets
- Earrings
- Necklaces
- Rings
Reviews
Your trust is our goal. Our community relies on honest reviews to help you make those big decisions with ease.
4.5
out of 5.024 reviews
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Worst jewelry place ever. I would give a negative review if possible. My wife got my ring from them for the wedding. We were crunched for time but they said they could have the ring sized by the deadline which they did. 2 weeks later we brought it back due to seeing what looked like a crack in it. The shipped it to their corporate office where it stayed for almost 2 months. The office said due to the issue they recommend having the ring re-made from scratch. Which Robbin’s Brother said would be almost $2k but they would split the cost since we bought the lifetime warranty. This is on top of the $5k already spent on the ring which I still do not have back from them. I received better service and quality from the box stores, Kay’s and Zales. I told the manager that with the cost of the ring I expected a quality product and that I am just going to get a ring elsewhere. She then said I couldn’t get a refund due to being after 30 days. I explained that they had possession of the ring within that period and she changed to being the ring was sized from 10 to 7.5 it voids any return. If you want to waste money check out this place. If you actually want to get a quality product DO NOT SHOP HERE.
The staff here is great! They will help you look at different styles to see what you want and what will look good on you. They are willing to work with quick timelines, and open for spending the right time to get you what you need!!
On October 16 my fiancé and I randomly pass by the store, walked in and realized they were having a ring show/expo type of event. The first person who greeted us was Aaron! Immediately he greeted us with a personality that was very capturing, warm, and informative. He was professional while also displaying camaraderie. As we perused the various types of diamonds, he stopped and said let’s go to the Simon G collection. Needless to say we were captivated by this line of diamonds and we fell in love with one of the men’s wedding bands. He then took us to the back and we began a financial process, which was very seamless and straightforward. We ordered the ring and two months later we came and we picked it up. On December 24, Christmas Eve we picked up my fiancé‘s wedding band, and finished the purchase/pick up with DENNISE!!! I thought that we were finished…. Until I realized that I was still in need of wedding bands lol. Because the Simon G collection was so beautiful, that was the first place I wanted to look for mine, unfortunately I was a little disappointed in the female wedding bands… maybe because I was wanting something with a little more pizzazz. She knew I wasn’t feeling it, so then she made a recommendation to the exact type of ring that I was looking for which was the bubble floating Diamond! I had never even heard of that! but the fact that she knew it would spark my attention made me love her even more. She even practiced being my fiancé‘s best man while passing the ring and trying them on… (of course I had to have 2 bands making this passing process more complicated) She was so pleasant, so friendly, not to mention hilarious, and it was such a joy working with her beautiful spirit inside and out. I love Robbins brothers, the people here are fantastic and they know their stuff! Aaron and Denise also insured us that the life and quality of diamonds purchased from them would ALWAYS be up-kept. 10/10 recommend! When you go, ask for Aaron or Dennise! They definitely won’t disappoint!
This place is horrible. First of all, we waited 45 minutes to even be helped. The sales woman was extremely pretentious and the moment I said that I'd like something other than a diamond as my center stone she lost interest. She never even called us back to follow-up. If you want an out of the box ring that everyone else has and you like being treated like a number, this is your place. If you want a custom made, beautiful ring made by people who get to know you and treat you like family go to Rice Village Diamonds. Best prices and customer service in Houston.
We had a great experience here! My fiance and I went together to look at rings, kinds of rings, and what style I wanted. We ended up finding the ring I wanted on the first try! But, they were very patient with us, took us all around the store to see all of the options, and very cognoscente of our budget. Included in purchasing the ring there, we get cleaning whenever we need it. I actually came in right before our wedding day to get the ring cleaned. No questions asked, they cleaned my ring (purchased there) and my family's rings as well - so they would look good in pictures. We are always welcomed with a smile. Love coming into the store. They really make you feel special and ask about other details of your wedding and day. Feels like a family store (in a good way!).
My husband and I purchased my engagement and our wedding bands from Robbins Brothers in the fall of 2016 for our February 2017 wedding. Our assistant Anaeli was amazing – she helped us to hand-pick the central diamond for our engagement ring and a custom-made wedding band for my husband.
I would give this location 5 stars because of her, but on one occasion, Anaeli was out and we were assisted in picking out my wedding band by a man named Michael. He was awful. He belittled my choice of using plantinum for my band instead of white gold due to my metal allergy and laughed that we were deciding to “pay so much” for my ring to ensure I didn’t have an allergic reaction. He prided himself in telling us how much less he spent on his own fiance’s engagement ring. He made us second-guess our choice for the wedding band stating, “I hope these fit together. I guess it’ll be fine if that’s what you want”. Pretty much the worst service ever from Michael, which was a great disappointment when we left previous times in joy and excitement. That night, I wanted nothing more than to just leave.
Luckily, the other times we came in, we were able to be assisted by Anaeli and did not see Michael in the store again. However, if he still works there, I would seriously consider if he should be in the business if he bullies his customers the way he did to us. Extremely unprofessional. So happy we were assisted first by Anaeli, or we likely would have taken our business elsewhere.
My fiancé picked out my ring from Robbins Brothers and it's gorgeous. I have a lifetime warranty as long is I get it cleaned once a year
I really couldn't make up my mind what I wanted to get my husband, and then I found it, and not super expensive either! And they have a clearance section!!
My husband bought my engagement ring from Robbins Brothers and we only wanted to go back there to get our wedding bands. We were given an incredible and memorable experience from start to finish.
Ask for David - he was an excellent salesman...patient, insightful, understanding, and we appreciated that he wasn't pushy when it came to a decision from us. We were a little overwhelmed, but he made it a really fun and unforgettable experience.
Beautiful rings, and so many to choose from! My fiance loved that he had the chance to actually get a mini diamond education and pick out the exact stone he wanted in my ring.
The store does a top-notch job! From the cold beverages, to the ESPN on the TV in the man cave area, to the diamond rooms, it's all done very well.
The staff here is very friendly, helpful, and knowledgeable! Best experience of the whole wedding planning journey!
My fiance bought my engagement ring her and then we bought our wedding rings here as well. We had been to their galleria location but didn't like the atmosphere there as much. The people at this location are very nice and helpful without being pushing or overbearing. Unlike many of the other jewelry stores we had visited, we were not pressured to purchase the day we first came in and were not hounded by phone calls later. I also like that this store has the warranty that can be used at their locations should something happen to the ring.
They are very helpful and even are there to help plan out the proposal, if your man needs help! haha
Robbins Brothers is extremely nice, but it comes with a price. So if you can afford it, the place is great. But it's definitely expensive in there.
I LOVE my ring from here, it took me 2 hours to find the perfect one. The staff is friendly and helpful and have a fantastic selection of both handmade and designer rings!
I love my jewelery. Nothing but the best. Customer service is great :)
Robbins has one of the best selections of rings. Know what you're looking for? just tell them and they'll recommend all the right ones just for you!
Don't know what you want? They can still help. Their staff is very friendly and professional. Find out for yourself and you'll agree with me as well.
Mandy and David assisted my husband and myself with choosing the perfect wedding bands for one another they were patient and listened to what we wanted and respected our price range I'm very satisfied and happy we went through them!
We weren't sure where to go for a gold wedding band for my husband and we landed at Robbins Brothers. The service was great and we didn't feel like we were being swindled. The guy was very helpful and engraved our ring for free. You also get a lifetime of free polishing and cleaning.
The store is clean and the consultants are extremly friendly and helpful!
My ring is beautiful! My husband went by himself and explained the ring he had in mind. The saleswoman did such a great job listening to him, that I got my dream ring. We were so pleased with them that we bought his band from there as well. They have a good selection of metals and styles. The maintenance is a great value as well.
The service was excellent, the people were very nice and knowledgeable, and their jewelry is phenomenol! Amazing experience!
We got all 3 rings from RB (engagement and both wedding bands) and I have always been satisfied with their product and customer service. A small diamond fell out of my wedding band and they had a new one in place in 30 minutes while I waited. I had purchased a $99 lifetime warranty and it has already earned it's cost! Their selection is enormous and their staff can help you pinpoint the EXACT ring you have dreamed up in your head.
The place is very nice and decorated neatly. They had Simon G the ring I wanted. They were able to finance us too.
Contact
2101 West Loop South, Houston, TX
Robbins Brothers Fine Jewelers
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