4.9
Verified reviews from real couples
Southern Luxury, Indoor and Outdoor Event Spaces
Charlotte Metro Area
Service area
Holds ceremonies and receptions
Wy wife and I chose the Ballantyne for our wedding venue. It was truly the best decision we could have made for our wedding day. We worked with Claudia Long for the preparation and the process was nothing but smooth and stress free. She played such a large role in putting together the most memorable evening for us. Between the welcome party, ceremony, and reception, things could not have gone better. The staff at the Ballantyne are professionals. They provided the most hospitable environment for our guests and allowed us to have best day without any worries of what was going on around us. The Ballantyne and its staff are amazing and the campus and hotel are beautiful. Also, the food was incredible. We received so many compliments on the venue for a multitude of reasons. We highly recommend them to anyone on the fence on where to host their wedding. You will not regret it!
Garrett E.
5.0
The Ballantyne Hotel is such an incredible wedding venue! As a wedding videographer, I really appreciate how convenient it is for the bride, groom, and their families—everything you need is right there in one place, which makes the whole day so smooth and stress-free. The spaces are beautiful, the staff is attentive, and the overall experience for both couples and vendors is top-notch.
I absolutely love filming here and would recommend it to any couple.
— Molly, M&P Weddings and Films
Molly S.
5.0
Deals
Custom discountPermanent
10% off for The Knot Couples
Claim Deal
Claudia Long
SENIOR CATERING SALES MANAGER
Typically responds within 24h
AWARD WINNER (8X)
Thanks to recommendations from couples on The Knot
The Ballantyne is a luxury hotel wedding venue in Charlotte, NC. This exquisite property offers a stunning setting for an unforgettable wedding among the scenic landscapes of North Carolina. You can enjoy picturesque grounds, elegant ballrooms, exceptional cuisine, and various amenities for you and your loved ones. From your rehearsal dinner to your post-wedding brunch, the Ballantyne will be the perfect backdrop for your love story.
The Ballantyne features several unique entertaining spaces that are sure to enhance your event. The Ballantyne Ballroom can accommodate up to 500 people for your reception in its 6,230-square-foot space, while the Atrium is the perfect venue for a private rehearsal dinner or intimate reception. The open-air space will provide a dreamy, romantic atmosphere for you and your loved ones. The Fairway Ballroom and Carolina Room can be used for smaller receptions of up to 200, and the picturesque Carolina Balcony will be the perfect setting for your cocktail hour. The Union and Overlook rooms can seat up to 120 loved ones for your indoor ceremony, and the York and Morrison rooms will be perfect for an intimate wedding of 20-60 people. The hotel also features multiple outdoor ceremony locations: you can say “I do” in the enchanting Rose Garden, carefully tended and replete with glorious blooms. The hotel’s Terrace takes advantage of the spectacular landscape and seats up to 100 guests. The Lodge at Ballantyne is mere steps away from the property and boasts 40,000 square feet of space and 35 guest rooms for your convenience. You can start your honeymoon at the Ballantyne with their spa, golf, and shopping offerings.
The Ballantyne offers full wedding coordination, ensuring the planning and execution of your event are flawless. The meeting & event manager will recommend professional vendors from their preferred vendor list and will detail all the specifics of your celebration. Enjoy an optional day-of coordinator present during your wedding day, coordinating all the logistics and handling any requests you may have. There is also an extensive inventory of state-of-the-art audiovisual equipment, such as sound, lighting, and projection. The Ballantyne is celebrated for offering delicious cuisine and impressive presentations that are sure to wow your guests. Talented pastry chefs can create a collection of elegant desserts customized to your tastes and preferences. You and your loved ones can enjoy modern luxury with elegant hotel rooms featuring marble baths that are the ideal balance of luxury and comfort.
Amenities + details
Amenities
Ceremony Area
Covered Outdoors Space
Dressing Room
Handicap Accessible
Indoor Event Space
Liability Insurance
On-Site Accommodations
Outdoor Event Space
Reception Area
Wireless Internet
Ceremony Types
Civil Union
Commitment Ceremony
Elopement
Interfaith Ceremony
Non-Religious Ceremony
Religious Ceremony
Second Wedding
Vow Renewal Ceremony
Settings
Backyard
Ballroom
Garden
Hotel
Park
Tented
Venue Service Offerings
Bar & Drinks
Cakes & Desserts
Cupcakes
Other Desserts
Destination Weddings
Destination Wedding Packages
Destination Wedding Planning
Food & Catering
Planning
Destination Wedding Planning
Wedding Design
Rentals & Equipment
Service Staff
Awards and Affiliations
8-Time 'Best of Weddings'
2021.2020.2019.+5 more.
Best of Weddings
The Knot independently assesses vendors for this award—it’s never self-reported. We base it on firsthand experiences from real couples and guests, and they must have a 4.5-star average across 7+ reviews in the qualifying year.
Hall of Fame
Earned by winning 'Best of Weddings' four or more times.
Join couples who chose award-winning vendors for their wedding
Meet the team
Showing slide number 1 out of 2
- Claudia LongSenior Catering Sales ManagerYou dreamed of this day, of these moments, of these details—an indelible day, the start of your lifetime together. Tell us your story, your ideas, your love, your dreams. We want to learn more. Your precious notions are our recipe for curating lifelong memories. Your time has come and we are here to help.
- Linley OverbeySenior Event Services ManagerLinley is originally from Texas. She has been in the wedding industry for 5+ years and enjoys seeing an event come to fruition, knowing she played a role in such a special day.
Reviews
4.9
out of 5.0101 reviews
Your trust is our goal. Our community relies on honest reviews to help
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Review Summary
This AI-generated summary is a snapshot of this vendor's ratings and feedback.
The Ballantyne Hotel is a beautiful, luxurious venue with gorgeous spaces and convenient on-site accommodations. Guests praised attentive, professional staff and a planner who made planning smooth and stress-free. The catering and service were highly complimented, making the day seamless and unforgettable.Mikaela S
Highlighted review.
5.0
2/14/2025
The Ballantyne Hotel truly made our wedding the most spectacular and fairy tale day!! It’s such a beautiful venue with exceptional services like their catering and wedding cakes. M...
y husband and I both stayed in the presidential suites which made the perfect bridal suite for every one to get ready in the morning of and honeymoon suite that night! Claudia was very helpful and accommodating with all of the requests we had for the day. We were in communication for over a year leading up and the day was perfect. Truly the perfect spot for a luxury wedding. We could not recommend enough!
Garrett E
5.0
6/20/2026
Wy wife and I chose the Ballantyne for our wedding venue. It was truly the best decision we could have made for our wedding day. We worked with Claudia Long for the preparation and...
the process was nothing but smooth and stress free. She played such a large role in putting together the most memorable evening for us. Between the welcome party, ceremony, and reception, things could not have gone better. The staff at the Ballantyne are professionals. They provided the most hospitable environment for our guests and allowed us to have best day without any worries of what was going on around us. The Ballantyne and its staff are amazing and the campus and hotel are beautiful. Also, the food was incredible. We received so many compliments on the venue for a multitude of reasons. We highly recommend them to anyone on the fence on where to host their wedding. You will not regret it!
Any questions?
Molly S
5.0
9/09/2025
The Ballantyne Hotel is such an incredible wedding venue! As a wedding videographer, I really appreciate how convenient it is for the bride, groom, and their families—everything yo...
u need is right there in one place, which makes the whole day so smooth and stress-free. The spaces are beautiful, the staff is attentive, and the overall experience for both couples and vendors is top-notch.
I absolutely love filming here and would recommend it to any couple.
— Molly, M&P Weddings and Films
Jamie C
5.0
4/15/2025
We had our wedding at the Ballantyne and it was absolutely phenomenal. The venue is gorgeous, the staff is kind, and Claudia Long made the event planning process easy and fun! We t...
ruly had the best day and would do it over and over again if we could.
Nicole K
5.0
2/16/2021
Wedding planning throughout 2020 was quite the task. Adjustment after adjustment, tweaks to capacity and the uncertainty of the weekend in general were just a few of the hurdles. ...
Every step of the way was made easier with the wonderful help of Hannah M. and her staff at the Ballantyne Hotel.
From our very first conversation, pre-pandemic, through all of the uncertainty that ensued; my husband and I felt like we had a true partner in Hannah. When the pandemic hit, she and her team at the Ballantyne were more than accommodating from contractual commitments to last minute adjustments based on state mandates. They made the entire planning process seamless and made sure to touch every detail to make our weekend even more special than we thought it could be.
When the weekend came, the level of service and excellence was yet again exceeded. We always knew the Ballantyne was a special place to get married just because of the mystique of the hotel; but it was truly the staff that set the experience apart from any other location. Hannah and her team made sure that we had everything we needed for ourselves and our guests and they made sure that we felt special. I cannot tell you how many congratulations we received throughout the weekend; but we felt truly special and we are very grateful to the entire staff of the Ballantyne Hotel.
When planning your wedding or next event, I strongly encourage you to consider the Ballantyne Hotel, Hannah and her staff will surely exceed your expectations!
Leah D
5.0
2/25/2020
The Ballantyne Hotel was an absolutely perfect choice for my wedding! We had a small intimate event and my guests were so impressed by the food, service, and the amazing food! We c...
ould not have made a better decision! Would highly recommend the venue and Rebecca Goldberg was so organized and helpful with coordinating the entire event! We would certainly choose this venue for any special occasion we have in the future, it was truly a perfect day!
Ann Elise L
5.0
2/03/2020
The Ballantyne was the perfect venue for us to get married! The process from the beginning with Dee, to the execution of the day with Hannah was remarkable. Not only is the Ballant...
yne hotel an extremely gorgeous venue, Hannah and her team we very adaptive and responsive to all questions and concerns had by myself, my mom and husband. The day of could not have gone better thanks to the Ballantyne organization and event coordination staff! We received countless compliments on the food, venue, accommodations and flow of the day. We owe a lot of this credit to the Ballantyne. We held both the ceremony and reception in the ballroom with cocktail hour down stairs. Most guests stayed at the lodge which I highly recommend if a large portion of your guests are from out of state. The lodge is the perfect site for an after party or even your wedding! All around couldn't have imagined a better venue, food and experience!
Katya H
5.0
1/09/2020
We had an amazing experience holding our reception at Ballantyne Hotel! We started out with planning to have it at the City Club but the staff there wasn’t very responsive. After t...
hey ghosted several of our communications we started looking around again and reached out to Ballantyne Hotel. Staff at Ballantyne Hotel was always welcoming our communication and feedback, they went out of their way to meet after work hours, they listened to our ideas and helped us plan a perfect reception. A lot of our guests told us that our reception dinner was one of the best dinners they have ever had. And others pointed out that it was one of the best weekends they have had given the pools and the bars etc. available to people staying at the hotel.
Carrie Y
5.0
1/06/2020
I am writing this review as the mother of the bride. My daughter was married this past weekend, and we held the wedding reception at The Ballantyne. From the moment we met with De...
e, we knew The Ballantyne was the “perfect” spot for the reception. Dee was awesome in explaining everything we needed to know to make this decision. She was great to work with and we are nothing less than delighted! Hannah, the event coordinator, was extraordinary as well! She made EVERYTHING so easy for us, and was always helpful, courteous, and professional! Hannah took care of every little detail regarding the reception, and always was immediately available to address any questions we had with the perfect solutions!The staff at the resort was also exceptional! The reception was spectacular! The food was delicious! The set up was wonderful! There is nothing we would change!! We are all still on cloud nine!!!
Kristina J
5.0
11/11/2019
The Ballantyne Hotel was the perfect venue for our wedding. We thoroughly enjoyed how easy they made the whole process and we had an amazing time. What we enjoyed the most was that...
guests were able to stay on site which made the whole weekend so much fun! All our family and friends were staying in the same resort which made the weekend that much more exciting. All the food was delicious and portion sizes were perfect. Our guests were full of compliments over the cocktail hour and dinner selections! The staff working our wedding were also fantastic, they did an excellent job in ensuring all guests received the proper dinner entrée and were very courteous! If we were to do it all over again, we would still choose Ballantyne for our wedding ceremony and reception! It was an incredible weekend!
Brad & Hillary R
5.0
11/09/2019
From the moment we booked our wedding reception at The Ballantyne, Dee, Natalia and Hannah did everything they could to make our wedding the smoothest planning process and best da...
y of our lives. While there were staff changes throughout the year, their commitment to us never changed as each person took care of us so well and we never felt like we weren’t a priority. Each person provided so much support and logistically accommodated every need and request. We couldn’t have asked for a kinder person than Hannah as we worked with her to pull the final details together in the last few months leading up to our wedding. Her attention to detail and assistance during the crazy last few days of planning left us at ease and so much confidence that our reception would be flawless – which it was! Lastly, her responsiveness to every question and request that we had during our planning was on another level. Along with the staff, the food at The Ballantyne is something our guests are still talking about months after our wedding. We can’t thank The Ballantyne and their staff enough for providing us with such an amazing wedding day and pleasant planning experience.
Response from The Ballantyne, A Luxury Collection Hotel on 11/11/2019
Thank you so much for your kind words, Hillary. The pleasure was all ours! Thank you for t...
rusting us with such a special occasion. We hope you'll return to celebrate anniversaries with us!
Julie S
5.0
10/15/2019
I decided to have my wedding at The Lodge at Ballantyne. I could not have asked for a more perfect experience! I wanted a weekend retreat that felt personal and intimate, and that ...
is exactly what I got. Our party had the whole Lodge from Friday evening to Sunday morning, which allowed me to slow down and take in the whole experience. The food was beyond incredible and the staff was extremely helpful and friendly. We booked Hannah as our day-of-coordinator and it was the best decision ever. She is extremely friendly, prompt in her responses, anticipated all of our needs, and was extremely detail oriented. I did not have to worry about a single thing on my wedding day. I could not be more grateful for the Ballantyne and it's staff. I strongly recommend this venue (and Hannah) to anyone and everyone!
Emily S
5.0
9/22/2019
We had our wedding at the Ballantyne Hotel in late July 2019. Selecting the Ballantyne for our ceremony and reception location was the best decision! I had a very specific vision f...
or an elegant, timeless, classic wedding and that is exactly what we got! We had the pleasure of working with Natalia Litardo throughout the entire process and we were extremely impressed with her attention to detail, helpful input, and accommodating nature. She truly aimed to please us and our guests and we were so grateful for her. Every aspect of the planning process and the wedding day was memorable and pleasant. The scenery and the new renovations at the hotel were fantastic. The food (and food tasting!) was delicious. The service was second to none. Our guests still express their positive opinions about every aspect. I could go on and on. We had an amazing experience and highly recommend The Ballantyne for weddings!
Ellen S
5.0
9/06/2019
We held our daughters wedding ceremony and reception at the Ballantyne at the end of July. It was an AMAZING day! We were very lucky to have Natalia Litardo work with us throughout...
the year of planning, and she was an incredible Day of Coordinator! She was so hands on and involved, we could not have asked her for more. Natalia was always quick to respond to my e-mails and make time for face to face meetings when needed. She coordinated everyone's schedule (the families, bridal party, all the vendors) and the day flowed perfectly. Natalia's positivity and professionalism carried all the way through our event and has continued in the follow up process. She knew my daughter had a very specific vision for her day, and Natalia and her team helped us achieve that, we are very grateful. It was a wonderful day for my daughter and new son-in-law. Our guests have shared over and over how much they enjoyed the wedding. We highly recommend the Ballantyne Hotel, Natalia, her team and the hotel staff, it was a great experience.
Kerry S
5.0
8/08/2019
We recently had my daughter’s wedding at the Ballantyne Hotel and rarely write reviews but were so pleased we had to share our experience. We originally contracted with Emily Brand...
ewie who was completely fantastic and so helpful no matter the request or ridiculous amount of questions we had for her. Even more impressive was that she stayed engaged throughout the entire process to ensure our satisfaction jumping in to help with any of our requests! We were assigned to Natalia Litardo as the wedding coordinator who created an AMAZING experience which led to my daughter having the wedding of her dreams. Her suggestions for add ons, set up and flow, timing, etc. were all flawless. Her attitude was amazing and so customer service oriented. She navigated everything from last minute weather changes to food allergies with such grace while always putting my daughter’s vision and satisfaction as a priority. She is an absolute pro and it shows! The wedding was held in the beautiful light filled atrium. It was a Sunday tearoom themed brunch and could not have been more beautiful! Noel was the catering captain and he and his team were also phenomenal!! The level of service and excellence we experienced was second to none! If you want a truly elegant wedding this is your venue!! They have price, theme, and site options for everyone!! I would highly recommend asking for Emily and Natalia!! Our guests are still raving about the wedding!!
Heddy N
5.0
6/07/2019
We chose the Ballantyne for our wedding & were extremely satisfied.Both Dee & Natalia were wonderful to work with; professional, attentive, organized & great listeners. We used th...
e carolina ballroom & the wrap around balcony & were very impressed with the staff and the food. Our photographers were overwhelmed with all the gorgeous back drops to chose from for the pictures. Natalia ran the event with utmost efficiency & kept everyone on track while maintaining a smile & a positive attitude. She didn’t hesitate rolling up her sleeves to help me take some of the decor down & flowers back to our suite once we were done. I had several special requests & girlfriends assigned to tasks who -as well as our vendors - were extremley impressed with Our awesome wedding coordinator Natalia. Both Dee & Natalia put their final touch to our special day as we came back to a romantically decorated suite with rose petals, champagne and chocolate covered strawberries. Thank you Ballantyne team for an excellent wedding celebration!
Response from The Ballantyne, A Luxury Collection Hotel on 06/11/2019
The pleasure was all ours! Thank you for trusting us with such a special day. We hope you'...
ll return to celebrate your future anniversaries!
SCOTT M
5.0
5/31/2019
We recently hosted our family & friends for my son's wedding at the Ballantyne Resort. The wedding took place in Rock Hill, SC which is about 20 minutes south of Ballantyne. Our g...
uests enjoyed the beautiful surroundings, wonderful service, golf, spa and dinning during the weekend at the Ballantyne Resort. Emily Brandewie, our Catering Sales Manager was a joy to work with from the very beginning - always responsive and extremely helpful in getting our family rooms and hospitality suite all set up. I would recommend 100% the Ballantyne Team to make your wedding a dream come true.
Response from The Ballantyne, A Luxury Collection Hotel on 06/11/2019
Thank you so much so these kind words. We appreciate you trusting us with such a special w...
eekend. We will ensure Emily sees these wonderful comments as well. Thank you!
Nicole M
5.0
3/06/2019
The Ballantyne Lodge was the best decision we made for our wedding weekend ceremony/reception. Natalia worked with us all the way from Japan. She was very professional and patient...
. The food and amenities were spot on. We recommend the Ballantyne for any couple that wants modern and elegance for their ceremony.
Response from The Ballantyne, A Luxury Collection Hotel on 03/08/2019
Thank you so much for the kind words and for trusting us with a most important weekend. We...
hope you'll return to celebrate your anniversaries!
Gina P
2.0
1/05/2019
My husband and I had our reception at The Ballantyne in November 2018. Our initial experience when we booked our wedding with the venue was positive, however about 4 months into pl...
anning we were told that our assigned wedding coordinator was leaving the venue and we would be receiving a new coordinator once a replacement was found. We heard absolutely nothing for 2 months when we decided to reach out again. Turned out the replacement had started (over a month before) and just never bothered to reach out to us. We scheduled our first meeting… none of the information for all of our vendors, coordinator services, linen selection, timeline, etc. that had been already covered with our first coordinator had been passed on. The new coordinator didn’t even take the time to read our contract prior to our first meeting. We literally had to start from scratch. We spent the next 5 months right up to our wedding going back and forth with almost every single communication in person and in writing being full of incorrect or outright wrong information that we repeatedly reviewed with her. The number of issues we had as a result of her lack of attention to detail, inexperience, and unfamiliarity with the venue was ridiculous. The absolute worst being the throwing out of my bouquet wrapped in pieces of my mother’s wedding dress.
After our wedding we provided feedback to our coordinator and our booking agent, detailing all of the concerns we had around our experience. Our booking agent was authorized by a manager, Raj Radke, to offer us a one-night stay and spa treatment to be used in the next year as a resolution to our experience. We had no desire to return to a place that treated us so poorly and turned down the offer. The coordinator also offered to reimburse us the coordinator fee, however almost 2 weeks after the wedding it was discovered that she had not correctly completed our billing spreadsheet. Despite the fact that the coordinator had confirmed in writing that we had paid our bill in full prior to the wedding, they now claimed we had an unpaid balance. Instead of reimbursing us the full fee, they applied the “reimbursement” to her mistake. Raj, the manager was CCed on all of the communications around our concerns with the service we received and never took the time to speak with us, respond, or apologize once.
This may have been a venue that provided great service at one time, but our experience was one of disappointment, frustration and incompetence. I would not recommend that anyone entrust their special day to this venue after the experience we have had with their current staff.
Ann I
5.0
12/07/2018
The Ballantyne Hotel is obviously a beautiful location, but what really makes this the perfect event venue is the staff. From booking to planning to the day-of staff, we were beyon...
d impressed by how warm, welcoming the staff there handled our wedding planning process.
We worked with Emily in sales and Rebecca in events and have nothing but high praise for both of them! They were such a dream to work with and ensured our 250 person event ran smoothly. They're so good at making sure everything has been thought out logistically and really work with you to make your creative ideas come to life.
Being a food blogger, I was especially excited to get the chance to create a custom food menu with the culinary team. Our guests were excited and delighted by our wedding menu :)
I would HIGHLY recommend The Ballantyne Hotel for your wedding or event!
Abby J
5.0
12/02/2018
We can not say enough about Emily and the rest of the staff at the Ballantyne Hotel. The hotel room we stayed in on our wedding night was absolutely amazing and the service was eve...
n better. Emily was always so responsive and helpful during our planning stages. We also had family stay at the hotel and they all had nothing but positive things to stay. An absolute great experience and a weekend we will never forget!
Response from The Ballantyne, A Luxury Collection Hotel on 12/03/2018
Abby, thank you so much for your positive feedback! We appreciate you trusting us with suc...
h a special occasion and hope you'll return to celebrate anniversaries for many years to come.
Demi M
5.0
11/13/2018
OMG, my husband and I stayed at the Ballantyne and so did our guests for our wedding weekend! It was INCREDIBLE and seriously one of the best decisions for our wedding day! We had ...
rose petals, a bottle of champagne, chocolate covered strawberries, candles, and romantic music waiting for us when we got back! The best way to end our wedding night and wake up the next morning :) 10/10 would recommend them for your wedding and wedding night needs!!
Response from The Ballantyne, A Luxury Collection Hotel on 12/03/2018
Demi, thank you so much for celebrating at The Ballantyne. We are thrilled that our little...
surprises helped create a lifelong memory. Do come back to celebrate!
Yanique L
5.0
11/02/2018
The professionalism and expertise of the event planning and catering staff of The Ballantyne is superb. Expect the best support, flexibility, resources as well as all the fine deta...
ils to suit your desires for your event. You will experience first class service at this fine resort.
Talia G
5.0
10/30/2018
From start to finish it was a joy working with Emily and Alison, Billy and Dee... Every Detail, every crazy idea we had... was not only done, but executed perfectly and with multi...
ple smiles and humor. We rented out the Lodge for our guest. All 35 rooms were booked, and an additional 30 rooms were booked at the main hotel. Even though we had the wedding at another venue, the Hotel was amazing to our guests.... Thank you for being instrumental in a weekend of pure joy and happiness...
Khristen Boyette D
5.0
10/11/2018
What could I say to really provide a lasting impact on anyone who reads this? If you are considering the Ballantyne- look NO further. Dee and Allison are the upper echelon of those...
in their profession, and the southern charm that comes with the Ballantyne is unbeatable. My guests were amazed with the Ballantyne’s top notch organization, the impeccable food and the beautiful ambiance. I couldn’t have asked for more from the Ballantyne (except for maybe more of their amazing food). I cannot wait for my husband and I to go back and just take it all in! You will not be disappointed with the Ballantyne!
Response from The Ballantyne, A Luxury Collection Hotel on 10/12/2018
And WE cannot wait to see you again, Khristen! Thank you for these kind words and for allo...
wing us to partner in your celebration. We hope you'll come back for your anniversaries!
Haley W
5.0
10/10/2018
For my wedding weekend I wanted to stay somewhere I knew would take care of me, my wedding party, and my husband! However, The Ballantyne went above and beyond! Emily (Director of ...
Catering) had cookies and Pierre delivered when I checked in. Then the day of the wedding they had the room fully decorated with roses, candles, chilled champagne and chocolate covered strawberries. Emily and The Ballantyne helped to make my weekend one to remember. The attention to detail and service was worth every penny!
Response from The Ballantyne, A Luxury Collection Hotel on 10/12/2018
Thank you! We hope you'll come back to celebrate your anniversaries!
Heather H
5.0
9/22/2018
We would give more than 5 stars to The Ballantyne Hotel if we were able to! Natalia Litardo and her team stopped at nothing to make sure Pete and I had the most incredible day of o...
ur lives despite hurricane Florence! Natalia went above and beyond to help guide us through the entire planning process and through the day of with both the highest professionalism, patience, kindness, and finesse. The staff members were very attentive to all our needs as well as the needs of our guests. Our outdoor ceremony and cocktail hour were moved inside due to hurricane Florence. The last-minute change was executed beautifully. The ballroom was beautiful, and the wait staff were VERY attentive throughout the ceremony, cocktail hour, and reception. If you’re looking for a wedding venue that will minimize your total vendors and that will help make wedding planning A LOT LESS stressful then you should consider The Ballantyne Hotel.
Response from The Ballantyne, A Luxury Collection Hotel on 10/12/2018
Thank you so much for these kind words. We are so grateful to have been able to help despi...
te the hurricane!
Miranda C
5.0
7/10/2018
Booking The Ballantyne for my wedding venue was one of the best decisions I made while planning my wedding. I booked the largest ballroom for my ceremony and reception. The Ballan...
tyne was so on top of everything and were very flexible when I decided to not have the ceremony outdoors. They made every step of the process very special for me (the bride). From touring to tastings, it was all done perfectly. When booking with the Ballantyne, they have a venue planner that will work exclusively with you. Allison was the planner who worked with us and she helped make my vision come to life. She was always organized and had everything all together. The day of the wedding, she was there behind the scenes helping run the show and make sure the day went perfectly - which it did. The staff was amazing and went above and beyond. The food was impeccable -- definitely not your average wedding food. We had the tenderloin of beef, chicken and Scottish salmon as meat options on the menu. They were all so good, it was hard for me to choose which one I wanted for my meal and don't get me started about the potato sides (AMAZING). We also had them pass around hors d'oeuvres during cocktail hour, which was great! The bar made two specialty cocktails for us to share with our guests -- one was a more fruity drink, while the other had a whisky twist -- both were delicious. This venue works frequently with a lot of the vendors I chose for my wedding, so they were able to facilitate with drapery, lighting, etc. In addition, the whole atmosphere of The Ballantyne radiates elegance and sophistication. If you are looking for a perfect venue spot, this is the place!
Response from The Ballantyne, A Luxury Collection Hotel on 10/12/2018
And a stunning bride you were! Thank you so much for allowing us to help with your celebra...
tion!
Giovanna Q
5.0
5/25/2018
Our wedding reception at the Ballantyne Hotel was absolutely perfect! We were initially wowed with the beauty and elegance of the Hotel on our first tour and other vendors simply c...
ould not compare. We lived out of state and Dee and Alison were incredibly helpful and easy to work with throughout the entire process with very positive attitudes. They were very attentive to detail, responsive, and provided excellent suggestions all along the way. Since we did most of our planning from out of state, working with the Ballantyne Hotel simplified our planning process since they offer almost everything in house. Many of our family friends were travelling from out of town and everyone was so impressed with the rooms, food, and overall service at the Hotel. We couldn't have been more blown away with how beautiful everything looked at our reception and the food was excellent. The team was very accommodating with all of our requests and visions for the cocktail hour, dinner, and dancing. Our guests are still raving over how beautiful everything looked. We couldn't have picked a better venue for our reception and I can't recommend Dee and Alison enough. An incredible venue and an incredible team made our day absolutely perfect.
Response from The Ballantyne, A Luxury Collection Hotel on 05/29/2018
Thank you so much for your kind words! The pleasure was all ours. Thank you!
Joy G
5.0
5/24/2018
My experience with the Ballantyne hotel was excellent! Allison Meyer was my wedding coordinator. She was very friendly, professional and so easy to work with, always available for ...
my questions. She is very good at what she does and her expertise made the planning process, as well as our wedding day, go very smoothly. I really enjoyed working with this venue, and would highly recommend them!
Ben Q
5.0
5/21/2018
Our daughter Giovanna and her Husband Drew were married in Charlotte last weekend and we held a reception for 200 people at the Ballantyne. It was spectacular!
Our guests, many fro...
m out of town, raved about the hotel its services and over the top helpful and friendly staff. The ballroom was set up beautifully and the food was perfect!
cocktail hour was a tremendous event and the wait staff were very attentive. We shopped several venues that appeared to be less expensive, but after all the "add-ons" at the other places, The Ballantyne's packages were the best value. I would definitely do it over again in the same way. The hotel and grounds are truly spectacular, and many of our guests said it was the best wedding they have ever been to and the most beautiful hotel they had ever stayed at. Dee Wood and Allison Meyer put the whole thing together, covered every detail, and executed every action plan!
Response from The Ballantyne, A Luxury Collection Hotel on 05/21/2018
Thank you so much for your kind words! We are so grateful to have been a part of Giovanna ...
and Drew's special weekend. The pleasure was all ours!
Alicia N
5.0
4/19/2018
My wedding was here in April 2018. We were thrilled with the experience! The professionalism was exceptional. Allison, our coordinator at the Ballantyne, worked tirelessly to make ...
sure everything went smoothly. Highly recommend.
Amy F
5.0
4/06/2018
The Ballantyne Resort is simply beautiful and the staff, wonderful! Our guests stayed there the night of our wedding and everyone raved about their rooms and staff! Our honeymoon...
suite and view were amazing! They thought of every little detail to make our stay just above the rest!
Lin Z
5.0
3/17/2018
We had our wedding at the Lodge. Very beautiful space. Great food. We had great time.
Caroline D
5.0
1/15/2018
The Ballantyne Hotel made dreams come true!! When we first began our wedding venue search we were in contact with Dee Woods. She showed us all around the hotel and the Lodge. She s...
at with us and went through all the possible options not once but twice. She was excellent! Once we set the date we were passed on the Allison Meyer! She went above and beyond from start to finish. She sat down with us in the beginning and helped us figure out all the various things we needed to plan (most of it had nothing to do with the venue-planners, flowers, hair/make-up, band, etc)! Once we got our vendors lined up she met with us to go over linens, set-up of the ballroom, and the food tasting. Her knowledge and experience helped give great opinions and advice on what had worked well in the past and what wasn't such a great idea. Several weeks prior to the wedding we had a meeting and she literally went through every aspect of the wedding from the beginning of the wedding day through the end of the wedding. No question was left unanswered! She worked with our wedding planner to make sure each detail was planned and carried out just how we had discussed. Allison was always quick to respond to email and very patient when I had a busy work schedule. Allison is amazing!! The venue itself is stunning. The service from anyone we encountered was nothing short of wonderful!! The food was fantastic! We had so many compliments of how great everything tasted and how well everything was coordinated! We had a large part of wedding guest come in from out of town so it was great that all the events were in and around the hotel. There is also a lot surrounding the hotel to keep out of town guest entertained!The Ballantyne Hotel was everything I could have dreamed of for a wedding! I wouldn't have changed a thing about the whole weekend! If you are thinking about getting married at The Ballantyne Hotel DO IT! You will not be disappointed!
Rhonda W
5.0
12/05/2017
I am still in awe of the incredible service my family and I received from Dee Wood, Ashley Faulkenberry and the entire staff at The Ballantyne Hotel!! My wedding was beyond except...
ional! No question went unanswered, no concern went unaddressed and no request was unmet!!! From the delicious menu to our stay, anything we requested, Ashley made sure we got it!! Ashley even fixed my wedding dress bustle before the reception!!! There is no better venue than The Ballantyne Hotel! The food was phenomenal and prepared to perfection and our honeymoon suite was decorated with roses and included wine, chocolate covered strawberries and the sweetest, congratulatory note! It was truly a dream come true!!
Melody W
5.0
11/02/2017
I cannot speak highly enough about Allison and the Ballentyne Crew. Allison and Billy worked tirelessly to ensure all of our needs were met. As hectic as those few days were, someo...
ne was always within an arms reach to answer any questions in addition to ensuring that my guest and I were happy at all times. My Ballentyne wedding was beyond all of my expectations and I truly believe that I have Allison and Billy's due diligence to thank for that. Thank you Ballentyne and most of all Thank You Allison and Billy!!!
Rhonda Y
5.0
10/28/2017
We have been going toThe Ballantyne for years! We have had many events here, business meetings, wedding breakfast, bridal shower and wedding!
The service can’t be beat, the staff...
go above and beyond so every detail is seen to with perfection!
I would highly recommend The Ballantyne Hotel, and it’s entire staff for any occasion!
You don’t want to trust such important events to just any place, The Ballantyne Hotel is the place and people you want in charge of your event!
Sean D
5.0
10/26/2017
My husband and I just had our wedding here this past weekend and it was fantastic and truly a once in a life time experience.
We were concerned in finding a venue that was wil...
ling to host a same sex marriage. But the Ballantyne staff embraced us and welcomed us.
Dee Woods was our first point of contact and she was very helpful in answering our questions and showing us around the property.
Once we decided on the Ballantyne and the contract was signed we meet with Allison Meyer who ended up being our Wedding Coordinator and Planner. She did a incredible job from start to finish,
The menu for our wedding had come from other venue we were considering but did not choose and when we met with Allison we asked if she could use the menu that we had already selected. She did and with the help of the Chef they replicated it for our wedding with a few tweaks and our guest raved about our food all night.
Allison was attentive and responsive to all our questions and concerns and was available by phone or email to answer questions. I would say without her I am not sure how well our wedding would have turned out.
From the time we checked into the Ballantyne for our wedding until we checked the hotel staff was very attentive to all of our needs including our guests. When we need the van to shuttle us to an area restaurant or for pick up they were prompt.
We also had a Spa treatment the day of our wedding and it was a great experience. The Spa staff was friendly and attentive to our needs and made our wedding day more relaxing and enjoyable for us.
I would highly recommend the Ballantyne for anyone's wedding.
Bridget P
5.0
10/17/2017
As the mother of the bride, I wanted my daughter’s wedding day to be everything she envisioned. The event planning team at The Ballantyne Hotel - Dee, Allison & Ashley - accompli...
shed this and more. They truly went above and beyond! The attention to detail was meticulous, which resulted in a beautiful and elegant event. I would also like to give accolades to the pastry chef. The wedding cake was gorgeous and made to the exact details my daughter and son-in-law expressed. Everything from the food, ambience, décor and staff was exceptional. Personally, I loved being shown all the event spaces around the hotel as there were plenty of options to choose from. We had a small group so we chose an outdoor area with a view of the golf course and beautiful landscaped grounds.
The wedding dinner was so beautifully executed that Carolina Bride Magazine picked it up for their July issue. Wow!
Thank you to Dee and her team for all you did to make this day so special!
Leslee A
5.0
10/16/2017
We were able to give our daughter and son-in-law their dream wedding with the help of the wonderful people at The Ballantyne Hotel. The experience was nothing short of perfect fro...
m our first introductory meeting to the last dance at the reception. Every person from the hotel who helped us in planning and preparing the wedding day went above and beyond! In addition, the hotel grounds are absolutely stunning...making it a great weekend getaway for out of town guests. We would recommend The Ballantyne Hotel 100%!!!
Brooke B
5.0
10/16/2017
We had our wedding at the Ballantyne Hotel in June 2017 and it was such a wonderful day! Every detail was planned and handled with care. We hired Allison Meyer as our Day-Of Coordi...
nator and she was amazing. Allison met with us throughout the year planning our special weekend and accomodating every last detail, from lodging for guests, creating our timelines, communicating with vendors, and everything in between. Any time we reached out we heard back from her very quickly helping us with anything that we needed. She helped guide us through choosing the best vendors in the area and working with each of them to make our day spectacular and perfect for us. We love how we were able to create such a personalized wedding experience to represent us and have a great party for our guests. Allison made sure that every single detail was perfect!
Allison and the Ballantyne were so accomodating in dealing with the weather and moving our ceremony space accordingly, quickly and efficiently. All of the staff throughout the hotel (concierge, reception, bartenders, restaurant staff, golf, etc) are clearly well trained in luxury customer service working diligently to meet all of our needs and our guests needs, as well.
The spaces throughout the hotel are just gorgeous and the hotel itself offers so many options to guests that there's something for everyone. The spa, the pool, the golf course, the restaurants, etc were all spectacular! It is also centrally located in Ballantyne with easy access to many local restaurants and stores, etc. We used the hotel shuttle to go to the nearby Starbucks and it was so easy!
Everyone continues to rave about the food and drinks at our reception - we have never been disappointed by the Ballantyne food! Everything is so delicious and it's clear that care is taken in making each meal and drink there.
We would do it all over again at the Ballantyne Hotel with Allison Meyer if we could! Maybe a vow renewal in the future ;-)
Ali O
5.0
10/16/2017
What a perfect wedding day I had! The Ballantyne Hotel made my small intimate wedding of 21 people the day of my dreams! Every single detail from planning the wedding with Dee to w...
orking with Allison to make sure our day was everything we wanted and more. The staff went way above and beyond what I asked for. I never wanted a big wedding and I wanted the day to be about family and becoming husband and wife and i got everything I wanted and more! Thank you for giving us the wedding I always wanted!
Lauren R
5.0
10/12/2017
I needed a wedding venue quick, b/c my fiancé and I decided not to have a long engagement, so we decided on the Ballantyne Lodge to host our wedding early in May 2017. We were off...
icially engaged on Memorial Day 2017, and we married September 2, 2017 at our church in the Ballantyne area of Charlotte. We were looking for a reception dinner venue close by. We found it easily at The Lodge at Ballantyne. Emily Brandewie made a great sales pitch, was upfront, and helped us decide on what would work best for our vision. Intimate, elegant, romantic post wedding dinner to relax with close friends and family and eat very good food. This was the perfect venue for a warm, comfortable, rustic, romantic dinner. The food was truly wonderful. We chose the shrimp and grits martinis and NY Strip and other wonderful salads/sides- all delicious! We had between 75-80 guests, and it was beautiful! Allison Meyer was our day of coordinator and she was excellent-even pinned on the men's corsages at the Lodge where they got ready at my request. She also repaired my bustle after my groom stepped on it during pictures on the grounds of the Lodge. She helped me choose the perfect linens. The hospitality suite the bridesmaids and I used to get ready at the Hotel was so perfect size and amenity wise. The complimentary King Balcony suite for our wedding night was romantically prepared for us with beautiful pink rose petals in a heart shape on our bed and petals all over the floor with flicker LED candles. That was the icing on the cake our best day ever!!! We truly had an excellent experience and I highly recommend the Ballantyne Hotel Collection. We look forward to going back for Valentine's Days/Anniversaries etc! :)
Mollie L
5.0
10/01/2017
We housed our guests at The Ballantyne for our daughter's wedding. Even though we did not host the wedding onsite we were still treated like royalty. There are many details and c...
hanges while planning a wedding and Emily handled everything with a smile. My calls and emails were promptly returned. Emily also introduced us to Lydia in the spa and she took care of our spa day. She even made our lunch reservations! I was so impressed with all the staff. One bellman even took the time to learn all our names and addressed us by them all week! We rented the presidential suite and adjoining room for ourselves and the bride. It was a perfect, spacious space to host our family and get ready on the day of the wedding. I highly recommend staying at The Ballantyne
Jessica W
5.0
9/21/2017
Our wedding at the Ballantyne Hotel was truly one of the best days of our lives. Everything from the food, drinks, service, ambiance, and setting was outstanding! The staff at the ...
hotel were professional and accommodating. Our day of coordinator, Ashley, was remarkable! She responded to all of my emails quickly and offered helpful insight to create a wonderful wedding. Her organizational skills and attention to detail left me stress free on the day of the wedding as I knew she had everything under control. I would highly recommend The Ballantyne Hotel for your wedding if you want a sophisticated wedding with breathtaking views.
Irene S
4.0
9/21/2017
It was a very beautiful venue and we and our guests had a great time. We enjoyed all the green and outdoors space, the nice interiors and the good service. Overall, recommended!
Nicole D
5.0
9/04/2017
I absolutely enjoyed my special day and it's all started with meeting Dee Woods and then Allison Meyer! They were wonderful and made our experience one to remember forever. Everyth...
ing was professional and simply beautiful. Allison was there every step of the way and I am so grateful for her. The hotel is phenomenal and the staff is extremely friendly and helpful. If you want your day to be special I strongly recommend the Ballantyne Hotel!!!!!
Valerie S
5.0
6/23/2017
We got married in April at the Ballantyne, and could not have picked a better venue! Everything from the warm/ inviting staff, the Spa service, our amazing wedding coordinator (Mis...
s Allison Meyer) was perfect. The hotel and grounds are so beautiful and everyone enjoyed their stay so much. Although on the pricey side, they are absolutely worth every penny. We hope to be back again very soon. I don't think you could find better service anywhere.
Angie S
5.0
5/04/2017
My daughter had her wedding in January at The Lodge. It was wonderful. The venue had a fireplace, the food was delicious and the staff (thank you, Allison Meyer) was very attentive...
and extremely helpful.
Additionally my sister hosted a bridesmaid's luncheon at The Ballantyne Hotel. It was also perfection. Again, the food was yummy , the venue was lovely and the staff was first rate.
If you're looking for perfection for that special day, I would not hesitate to recommend The Ballantyne Hotel and Lodge. My daughter and I were thrilled!
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The Ballantyne, A Luxury Collection Hotel
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The Ballantyne, A Luxury Collection Hotel
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